2020 CIO survey, company’s thinking on CIO»inno3

of 2020 CIO survey Provides interesting results on two different levels:

• On the one hand, it is related to the company’s digitization: considering the difficulties caused by the Covid-19 pandemic, which technology areas they invest in, why they invest and what benefits they get from it;
• On the other hand, regarding the elements that support digital transformation: The survey shows the importance of collaboration between IT and business and the availability of internal technical skills, the centrality of IOC and the importance of the supplier ecosystem for success. Innovation plan.

These are the initiators of the current version of the CIO survey, namely Capgemini Italy, Cisco, Dell Technology, Samsung, Now serving E Tim, They want to give thoughts.

Digitization: the field and why

Network security, smart work technology (mobility, collaboration, communication, etc.), cloud (Saas e Iaas / Paas, multi-cloud), Business intelligence and advanced analytics, Application and architecture modernization (the IoT platform belongs to it) Main technical areas of investment The percentage of Italian companies participating in the 2020 CIO survey.

The photos taken in the survey seem to match the reality of sponsors in 2020. Antonio Morabito, Responsible Marketing Enterprise Market Tim, Comment on the results: “The emergency situation we face has clearly shown that the adoption of digital solutions is now crucial for companies of any size. Technological innovation is driven by cloudFrom cyber security And fromInternet of Things: These are the services based on the projects we execute together with our customers, and Tim confirmed its focus on development and investment on this basis. This year, due to the launch of the latest generation of fixed and mobile connectivity solutions, attention to smart work services has also increased significantly.

Carlo Carolo, Vice President of the Telephone Department of Samsung Electronics Italy, Highlights the role of mobile technology and Samsung’s commitment in this field: “At Samsung, we created a clear goal of innovation: to make people’s lives better and easier. A few months later, we saw our Daily life Change in unimaginable ways. At a time when the pandemic imposes such huge restrictions on all of us, technology has been, is and will increasingly become a bridge to a more complex world.of Mobile devices For many people, they have become a real lifeline, the only way to work from home and stay connected.We think this new era is Next normal Technology, especially mobile technology, will play an important role. In all industrial sectors, companies that adopt mobile solutions are destined to grow more than other companies in the next few years.of The next normal will be a period of faster innovation And bold. Digital acceleration is necessary to gain market relevance and maintain competitiveness. More specifically, this will be to empower employees through the use of customized equipment and solutions, thereby increasing productivity, flexibility and results. Samsung is ready to do its part”.

Filippo Ligresti, Vice President and General Manager of Dell Technology Italy, Laura Bricklayer, Director of Sales of Capgemini in Italy, Emphasizing the motivations and benefits of digitalization.

each Ligresti Obviously, “l“Medical emergencies that have affected all countries in the world are redefining the role of technology in corporate strategic projects, and now the technology plays a central role in corporate and organizational reasoning and processes related to human resources“.

bricklayer, Capgemini, Agree with the following points: “With the medical emergency and the unprecedented conditions we are experiencing, embarking on the path of digital transformation is critical for all companies that want to remain competitive and overcome this complex market stage.”

bricklayer The benefits of digital transformation are also highlighted: “In fact, the advantages of digital innovation are not only for the overall organization that increases productivity and reduces costs, but also for the various business functions that must be handled. Brand new market and social environment.Sales and marketing need a new model that combines physical and digital in end-to-end customer management, and HR faces the challenge of making it develop rapidly Management Mode On the basis of collaboration and talent management, resident entities are no longer needed, and the finance department must provide the entire organization with new analytical dimensions in real time to make quick decisions. “

Critical success factors for digital transformation

From the participants to 2020 CIO survey Obviously, digital transformation must be based on strong cooperation between business and technical people, the availability of skills, and supplier support. In this situation, the IOC, together with its resources, is increasingly committed to orchestrating technology, business processes and external resources.

To this, Filippo Giannelli, regional manager of Servicenow, statement”The role of the International Olympic Committee is constantly evolving and changing. Today, successful CIOs are those who manage to communicate with the company and carry out the transformation required by the organization to achieve the set business goals. IT today is an essential part of an organization The successful ones are those who can focus on the employee and customer experience and use digital workflows to change the operating model.As the difficult times we have experienced have shown, those who have embarked on this path find themselves at an advantage in managing key issues, and for all other issues, it is now clear that the digitalization of work processes is no longer an opportunity. Is necessary“.

and also LigrestiDell Technologies Italia focuses on the role of IOC. “The “CIO Survey 2020” describes the growing importance of CIOs on the company’s chessboard and proves its development. The IOC will have to manage more and more remote labor, The way the office is physically understood will change And will make a major contribution to reducing environmental pollution caused by the activities of the same person. It must also consider the ever-changing global supply chains that will undergo rapid transformation: they will be diverse, more resilient and digital. Meet the new “post-pandemic situation”.

When commenting on the image of the International Olympic Committee, Agostino Santoni, CEO, Cisco Italy, Emphasizing the necessary collaboration between IT and business:Today, the International Olympic Committee assumes a strategic role to help the company effectively implement digitalization that is no longer delayed from a technical and cultural perspective. Even before considering the strict IT aspects, CIOs are now required to be able to fully cooperate with all business units, listen to everyone’s needs, and develop important soft skills in their teams. As we have seen, it is accompanied by the transformation of the entire organization, and it can also be accelerated suddenly to take full advantage of all the levers provided by innovation.“.

bricklayerCapgemini further strengthened this view:In this panorama- The growing popularity of digital innovation, ed-IOC played a central role with other CxOs Transformation promoter And have a huge responsibility and opportunity to accompany the entire organization to make changes and guide technology development strategies..

MorabitoTim especially emphasized the support partner: “It’s not just about technology: it is essential to transform digital transformation into innovative business development, technical skills, and building an ecosystem of partnerships (enabling even the most complex projects to be implemented with the necessary end-to-end support) Tim’s commitment to supporting Italian companies’ digital innovation focuses on this direction.”

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