ASHBURN, Va., September 7, 2022 /PRNewswire/ – DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, has been named a Leader for the second consecutive time in the Everest Group ServiceNow Services PEAK Matrix® Assessment 2022.
The report recognizes DXC as a ServiceNow market leader, recognizing the company’s innovation, strategic investments, and deep industry knowledge. Everest Group’s assessment also recognizes DXC’s proven ability to drive global business transformation at scale for customers of all sizes, leveraging ServiceNow’s suite of industry-leading products.
“The shift in enterprise demand from digital transformation to process modernization has accelerated the adoption of ServiceNow over the past few years. Enterprises are gaining greater business value by reimagining the process and integrating ServiceNow with existing enterprise applications,” said Abhishek Mundra, Training Director, Everest Group. “DXC Technology has invested in scaling a certified talent pool that positions it well to execute large-scale engagements. Clients value DXC Technology’s technical acumen and commercial flexibility to deliver faster time -to-market.”
Noting DXC’s strengths as a Global Elite Partner of ServiceNow, Everest Group refers to the company’s investment in building frameworks and accelerators that accelerate the market. Two such investments include DXC Platform XTMDXC’s data-centric intelligent automation platform that offers predictive, resilient technology services, as well as their Operational Resilience Framework, which enables customers with an outcome-based journey to better to respond, recover, prevent, and adapt in all industries.
Everest Group’s repeated recognition underscores the continued expansion of DXC’s ServiceNow offerings and positions the company for further growth in the business services market. As announced in January, DXC has created a Strategic Business Group dedicated to enabling this market expansion.
The PEAK Matrix Assessment 2022 provides an objective, data-driven assessment using a framework to assess the market impact and outlook and capabilities of service providers. The PEAK Matrix classified 25 ServiceNow Providers into three categories of Leaders, Major Contenders and Aspirants. The assessment is based on Everest Group’s RFI process for calendar year 2021, engagements with leading providers, client reference checks, and an ongoing market analysis of ServiceNow services.
Everest Group uses their proprietary database of IT services contracts of major IT providers, tracking buyer details, including size, signing region, provider, TCV and ACV, and other relevant details of contract. This database is updated annually for accuracy and consistency of information. The PEAK Matrix is further informed by provider briefings on vision and strategy, annual performance, future outlook, key strengths and emerging areas of investment. Additionally, consumer reference interviews, ongoing consumer surveys, and interactions are used to round out the research analysis.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid cloud. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience in their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
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SOURCE DXC Technology Company
