On Wednesday, October 6, 2021, here are five (actually more) technical news updates, insights, small talk, and more to start your day. sip.
What is our daily brewing?
- Who do we serve: Managed Service Provider (MSP), IT Service Provider (ITSP), Technology Solution Provider (TSP), Cloud Service Provider (CSP), IT Consulting Company, System Integrator, VAR, Independent Software Vendor (ISV) And the content of any other partners further make our already excellent SEO acronym for Caffeine.
- frequency: Go to work every morning.
- Arriving at the barista: Send news, tips and rumors to [email protected].
A. What is brewing today: technology news
1. Executive leadership-MSP automation software: BitTitan, which develops automation tools for MSP, has been named Joseph Nguyen as the company’s First Director of Information Security.
2. Mergers and acquisitions-custodial services: Total Webhosting Solutions has acquired SAS Nexylan. This is TWS’s first acquisition in France. The company previously consolidated the Dutch web hosting market and expanded to Spain.
3. Remote control software-slowing market growth? : According to a Reuters report, TeamViewer lowered its full-year guidance on Wednesday and announced quarterly results that were lower than its expectations, stating that the contribution of large corporate transactions was growing at a slower rate than expected.
4. ServiceNow investment: ServiceNow invested in Celonis, a German process mining software company. The partnership combines ServiceNow’s low-code workflow platform with the real-time process execution capabilities of Celonis Execution Management System (EMS). The two companies stated that they will jointly provide solutions starting in 2022 to “help customers identify and prioritize processes suitable for automation, and then create digital workflows to optimize these processes to achieve more seamless digital Operations”. The financial terms of the ServiceNow investment were not disclosed.
5. Consumer IT support: Best Buy launched the Totaltech membership program. The annual membership fee is US$199.99 and has the following features:
- Unlimited Geek Squad technical support, no matter where you buy it, you can use all the technology in your home 24/7/365.
- Totaltech Expert Access, a VIP service that provides access to dedicated phone and chat teams.
- Most Best Buy products purchased during the active membership period receive product protection for up to 24 months, including AppleCare+ on Apple products.
- Free shipping and standard installation.
- Exclusive price for Totaltech members.
- Maintenance and advanced services can enjoy a 20% labor discount, and custom installations can enjoy a 10% labor discount.
- The 60-day return and exchange window for most products has been extended.
- Most product replacements are free.
B. Channel directors, partner programs and strategic alliances
1. Partner Program-Data Security: The company stated that Forcepoint has strengthened its global partner program to “simplify the way partners work with the company while creating important new business and revenue growth avenues.” The program now has elite-level Titanium partners. The company has also automated its support infrastructure and introduced “more effective participation models and broader incentives to make cooperation with Forcepoint easier, while enabling partners at all levels to provide greater customer value. “The company said.
2. Partner Program-Safety Automation: Swimlane launched the Medley Partner Program to attract and support three main partner groups: technology alliances, consulting alliances, and value-added resellers.
3. Partnership-Google Cloud Services: The media organization’s enterprise software platform MadHive has agreed to enter into a $100 million cloud service deal with SADA. The focus of this transaction is to increase Google cloud consumption and related services.
4. Partner-French cloud service: Thales and Google Cloud are launching a sovereign hyperscale cloud company in France. Thales will become a major shareholder. The two companies stated that the business will meet the standards of the French “Trusted Cloud” program.
C. Channel partner summits, MSP meetings and virtual event calendars
- Google Cloud Next 2021 (October 12-14, virtual)
- DattoCon 2021 (October 13, virtual)
- Sherweb Accelerate 2021 (October 18-20, Hollywood, Florida)
- Kaseya Connect IT Global 2021 (October 19-21, Las Vegas)
- 2022 MSP Sales Compensation Plan (October 21, ChannelE2E webcast)
- ChannelE2E’s complete event calendar
- Add your annual event to our calendar: Submit here for consideration.
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