7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

Academic researchers and business leaders alike have extensively studied organizational change management (OCM), seeking to understand why it’s important for achieving digital transformation and how to maximize its effectiveness. In this book, the 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins, Crossfuze has distilled decades of research, wisdom, and firsthand implementation experience into an easy-to-read, easy-to-navigate OCM guidebook.