(Bloomberg)-Genesys private equity owners have selected underwriters for an initial public offering that could value the call-center technology provider at more than $ 30 billion, according to people knowledgeable at this matter.
Permira and Hellman & Friedman partner with Goldman Sachs Group Inc., JPMorgan Chase & Co. and Morgan Stanley, among other underwriters for this year’s US company listing, said people, who asked not to be identified because they weren’t authorized to speak publicly.
A final decision has not yet been made and company owners can choose for the company to remain private or pursue other options.
Representatives for Permira and Hellman declined to comment, as did representatives for Goldman Sachs, JPMorgan and Morgan Stanley. A spokesman for Genesys, based in Daly City, California, could not be reached for comment.
Appreciation in December
The company was worth $ 21 billion in a round of funding last month led by Salesforce Ventures. ServiceNow Ventures and Zoom Video Communications Inc., also supported it along with BlackRock Inc. and D1 Capital Partners. Its owners have been weighing an IPO since last year, Bloomberg News previously reported.
Genesys helps retailers, software firms and other companies offer their customers a wide variety of call-center services, from software that handles telephone and online inquiries to chatbots that running on artificial intelligence. It has partnered with companies including Microsoft Corp. and PayPal Holdings Inc., according to its website.
It is managed by Chief Executive Officer Tony Bates, a technology veteran who previously worked at companies including GoPro Inc., Skype Technologies SA and Cisco Systems Inc.
Permira acquired Genesys in 2012 from Alcatel-Lucent in a deal that cost the company $ 1.5 billion, according to a statement at the time. Hellman invested $ 900 million out of $ 3.8 billion in 2016.
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