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As market opportunities expand, ServiceNow evaluates a strong leadership team
SANTA CLARA, Calif .– (BUSINESS WIRE)-ServiceNow (NYSE: NOW), the leading digital workflow company that makes the world a better place for everyone, today announced leadership promotions that will take effect to its global executive team. These expanded roles reflect the impressive global demand for ServiceNow as well as the ability of executive leaders to retain our 16,000-plus inspired global workforce and to recruit the next generation of talent.
Executive leadership promotions include:
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Chief Product and Engineering Officer Chirantan “CJ” Desai was promoted to chief operating officer (COO). As COO, Desai will now be responsible for industry and solution sales in addition to product, design, and engineering, and will help accelerate ServiceNow’s focus on industry solutions while driving continued leadership in the platform.
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Chief Revenue Officer Kevin Haverty was promoted to a new strategic role as senior adviser to the CEO. Haverty will work to expand ServiceNow’s footprint in the public sector and teach early career professionals throughout the company, a key talent group for ServiceNow.
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President of EMEA Paul Smith was promoted to Chief Commercial Officer. Smith will oversee all sales teams in the region, as well as enabling sales and sales operations. He will work with Havety to ensure a smooth transition.
In addition, in Feb. 1, 2022, will meet ServiceNow former Salesforce and executive of Coca-Cola Ulrik Nehammer as our new president of EMEA (Europe, Middle East, Africa).
As the opportunity in digital transformation continues to grow, the tenure and experience of these leaders will continue to position ServiceNow at the forefront for employees, customers, and partners.
“As our business continues to accelerate, we are strengthening our leadership team for size,” said ServiceNow President and CEO Bill McDermott. “Customer demand for the innovative ServiceNow platform has never been stronger. With leaders of this high caliber, we could not be more confident in our journey to $ 15B+ in revenue and beyond. ”
Desai has led ServiceNow’s platform, products, and engineering teams for more than five years. During this time, his teams innovate with speed and unmatched quality, establishing best-in-class standards for platform innovation, new products, product design, and successful deployment. in size. As investment in digital transformation increases, ServiceNow’s platform and portfolio of solutions continue to expand. As COO, Desai’s expanded responsibilities – including industry and solution sales – will help accelerate customer adoption of the full range of ServiceNow solutions.
“ServiceNow continues to lead and partner with our customers to accelerate their digital transformation journeys,” Desai said. “We have a tremendous opportunity to be the platform for every business, government, and educational institution. Bringing our product and industry sales teams into a single organization is in line with our customer-first ethos and will allow us to accelerate our innovation cycles even more. ”
Haverty, a U.S. Army National Guard Veteran, is a long-time sales leader at ServiceNow. In his 10-plus years, Haverty has successfully led and grown the ServiceNow-style sales organization to $ 5.896 billion in revenues by the end of 2021 and developed leading sales teams worldwide.
“It’s a tremendous honor for me to be a part of ServiceNow’s growth for over a decade,” Haverty said. “I’m excited to turn my attention to another critical part of our business: serving our public sector customers, helping them create incredible citizen experiences, and helping incoming talent reach out. their full potential. ”
Smith joined ServiceNow in July 2020 after senior roles at Salesforce and Microsoft and quickly established himself as a sales leader with extensive geographic expertise and influence. He is also an ally in the technology industry for diversity, inclusion, and ownership.
“Every team across our global sales organization is best in class, and I can’t wait to work with them to ensure the best results for our customers,” Smith said. “Every single person here is committed to caring for our customers and each other. I am humbled by the opportunity to build on the amazing foundation and success this organization has created.”
Listen more about promotions during the ServiceNow Q4 and full year 2021 earnings call on Wednesday, Jan. 26, 2022, from 2 to 3 pm PT. Register here.
About ServiceNow
ServiceNow (NYSE: NOW) makes the world a better place for everyone. Our cloud-based platforms and solutions deliver digital workflows that help organizations find smarter, faster, more efficient ways to work. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we can imagine. The world works with ServiceNow. For more information, visit: www.servicenow.com.
© 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Check out the source version at businesswire.com: https://www.businesswire.com/news/home/20220126005119/en/
ServicesNow Media Relations
Johnna Hoff
[email protected]
Source: ServiceNow