Pre-Budget Session Expectation 2022: Arun Balasubramanian, ServiceNow


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Comment by: Arun Balasubramanian, MD- India & SAARC, ServiceNow

Digital technology and connectivity continue to be the foundation of India’s growth and lift in popularity around the world. We must maintain the additional momentum driving digital adoption created by the pandemic because of the clear benefits to be gained; the creation of good businesses, new jobs, and the overall development of society.
To keep pace with the rapid adoption of digital technologies, organizations must make large investments in skilling, reskilling, and upskilling programs to address workforce and industry gaps. Although India is known for its talent pool, employers lament the fact many graduates lack the necessary workplace change skills. The Ministries of Education, Skill Development, and Entrepreneurship should work together in the 2022 budget to advance the Skill India initiative by modernizing skill development programs to meet the needs of the industry.

The pandemic has exposed gaps in the country’s existing IT infrastructure, and we look forward to targeted initiatives to address them, not only technologically, but also legally, in terms of data, privacy of data, and artificial intelligence. The data protection bill in India may be introduced in the budget session of parliament. The bill aims to address a wide range of issues so that citizens, businesses, and governments can reap the full benefits of a safe, secure, trustworthy, and stable cyberspace and its passage is critical.

The vast potential of data is underscored by the government’s plan to allow the private sector to build data center parks across the country. We hope that the data center policy announced last year will be approved by the cabinet as it will play an important role in establishing a national framework aimed at attracting more investment by simplifying the rule and overall ease of doing business. in segments such as the public sector, banking, insurance, etc. With 5G on the horizon for India, these policies will be critical.

India needs to support the commercial deployment of 5G networks through a combination of budgetary, policy, and regulatory support, assisting start-ups and businesses in generating new revenue opportunities through enhanced mechanisms. of communication and connection. 5G technology is disrupting and reshaping the value chain of communications, and as more countries adopt 5G technologies, India must do more to support the commercial deployment of 5G networks.
These efforts from the government will result in positive change and further enhance India’s position as a global technology leader.

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