With the growing demand for digital innovation, ServiceNow has partnered with IDENTOS to simplify access and accelerate digital identity capabilities
TORONTO, Ene. 27, 2022 / CNW / – IDENTOS (“IDENTOS Inc.”) and ServiceNow are announcing today, an integration to enable digital identity capabilities for fast and secure user onboarding.
In today’s world, users are often required to repeatedly enter personal information in a way that will result in poor user experience and dissatisfaction, which can lead to fatigue, frustration as well as increased calls for to support and help.
While ServiceNow is known as a leader in enabling digital services for many public-facing solutions, one of the key challenges is the complexity of offering simple and secure access to digital services to online user. The need to know that the online individual is a real person, ensuring that the security and privacy of personal information is respected and the choice to share this information with various digital services have become top challenges that need to be addressed. solved by clients over and over again.
Through citizen digital identity onboarding, ServiceNow clients can now provide a better user experience for their citizen end users. In three simple steps, users can use their bank ID and health card to prove their identity with a high level of security. From this point on, their user experience is fully adapted by the ServiceNow workflow to optimize their personalized digital journey. Additionally, there is no need to fill in the user information manually as it can be shared with the user’s permission from their bank account and health card. Finally, users are no longer prompted to enter usernames and passwords to login to the service. In other words, onboarding is becoming a secure and transparent process that not only helps facilitate digital access to services but provides many additional benefits.
“As the world increasingly moves online, consumers, companies and governments must be able to safely conduct business and access services online and on mobile devices,” he said. Marc LeCuyer, VP and General Manager, ServiceNow Canada. “Digital identity is the leading component of the solution in offering a convenient and secure experience.”
“IDENTOS is proud to offer its unique digital identity software solutions to complement the ServiceNow platform,” said Mike Cook, CEO, IDENTOS. “By working together to modernize identity and access control, IDENTOS hopes to provide trusted access to organizations seeking more valuable and secure digital transformation solutions, and in turn, offer more capabilities for end users to provide their consent as part of their digital service journey. ”
About IDENTOS
IDENTOS (IDENTOS Inc.) designs and develops digital identity and access technology to meet the modern needs of user-centricity, respect for privacy and distributed system interoperability. IDENTOS enables sectors such as healthcare, finance, and government to quickly connect consumers, partners, and data loops together securely for seamless digital experiences, platform enablement, API integrations , and more. For more information, visit: http://www.identos.ca.
Follow IDENTOS on Twitter: @identos_inc at LinkedIn
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SOURCE IDENTOS Inc.
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