San Francisco-(Business line)-Aria system, The leader in helping companies increase subscription and usage-based revenue announced today that the company has joined the ServiceNow Partner Industry Solutions Program. Aria’s cloud billing and monetization platform will be integrated into ServiceNow industry-specific workflow functions, which are tailored to customers’ unique digital transformation needs and will be provided in the ServiceNow industry partner solution showcase. Initially, Aria and ServiceNow will work together in the telecommunications industry, and plans to expand into the fields of healthcare and financial services.
Tom Dibble, President and CEO of Aria Systems, said: “We are honored to be invited by ServiceNow to join its partner ecosystem and look forward to supporting the billing and recurring revenue management needs of ServiceNow customers.” “Due to our strategic partnership and With the integration of the ServiceNow ecosystem, customers will be able to use the features and agility of the Aria platform to more effectively manage all billing processes, generate recurring revenue and greatly improve customer service and satisfaction.”
Aria further utilizes the advantages of the ServiceNow telecom service management product line to enable communication service providers to better manage customer requirements and provide a better customer experience. Specifically, the integration of the Aria billing and monetization platform allows ServiceNow customers to manage the following:
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Billing service interaction, including management of collection and termination
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Disputed fees and billing disputes
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Transfer of service ownership from one charging entity to another
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Capture account change orders, including moving, adding or disconnecting
“As a clear leader in the billing and monetization software industry, Aria is an important and strategic complement to the ServiceNow partner ecosystem,” said Chris Bauschka, general manager of ServiceNow’s global telecommunications, media and technology industries. As communication service providers’ demand for agile and powerful billing functions continues to grow, we are confident that the integration of Aria’s local cloud platform will help us provide customers with more comprehensive services and successfully launch 5G and other next-generation services for them. ”
About Aria Systems:
The analyst’s choice is Aria Systems’ non-cloud monetization platform, which ranks highest among leading research companies. Innovative companies such as Adobe, Allstate, Comcast, Subaru, and Telstra rely on Aria to accelerate time-to-market and increase flexibility so that they can maximize customer value and increase recurring revenue through subscription-based and usage-based products. For more information, please visit www.ariasystems.com.
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