Investorideas.com Newswire-AI Eye Episode 454: Microsoft (NasdaqGS: $MSFT) Microsoft (Microsoft) cooperates with Amii to receive a $200,000 ML scholarship, IBM (NYSE: $IBM) and ServiceNow (NYSE: $NOW) expand AI partnership in IT solutions

Roberts Point, Washington and Vancouver, British Columbia-October 15, 2020 (Investorideas.com Newswire) Investorideas.com (www.investorideas.com), a global investor news source covering artificial intelligence (AI), brings you current AI Eye-Watch stock news, trade trackers and advancements in artificial intelligence.

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Today’s column – AI Eye-Watch stock news, trade trackers and advancements in artificial intelligence

Stocks discussed: (NasdaqGS: MSFT) (NYSE: IBM) (NYSE: NOW)

Microsoft (NasdaqGS: MSFT) has partnered with the Alberta Machine Intelligence Association (Amii) to award a scholarship of US$200,000 for the latter’s machine learning technician certificate I. According to the press release, the scholarship is “designed to have hired Albertans” negatively affected by COVID-19 or from underrepresented communities in STEM. Cam Linke, CEO of Amii, explained:

“As the demand for AI and machine learning expertise continues to grow, Amii is pleased to work with Microsoft to improve our ability to provide excellent training to prepare Alberta for future careers. We are particularly happy to provide us Brings a diversified voice to support the program and our field by providing seats to communities that have historically underserved the fields of computer science and STEM. Alberta is already a world leader in cultivating top AI talent This kind of cooperation will help us maintain our advantage.

IBM (NYSE: IBM) and ServiceNow, Inc. (NYSE: NOW) are expanding their strategic partnership to help companies reduce operational risks and reduce costs by applying AI to automate IT operations . The press release announced a new joint solution, which is expected to be launched later this year, which will “combine IBM’s AI hybrid cloud software and professional services with ServiceNow’s intelligent workflow capabilities and market-leading IT services and operations management. Products are combined”. IBM CEO Arvind Krishna said:

“Every company has quickly become an AI company, and AI is one of the biggest forces driving changes in the IT industry. By cooperating with ServiceNow and its market-leading Now Platform, customers will be able to use AI to quickly alleviate unforeseen IT incident costs. Watson AIOps with the ServiceNow Now platform is a powerful new way for customers to use automation to transform their IT operations.”

By 2026, the global call center AI market will reach 4.735 billion US dollars

A report released by Data Bridge Market Research found that by 2026, the global call center AI market will grow to 4.735 billion U.S. dollars. This is due to “the adoption of automated services in business operations and the innovation of AI /Development.” The expected market drivers cited in the report description include “increased use of AI due to the need to provide unique customer solutions.” “Due to the surge in customer engagement services through social media, the Increasing requirements for participation in the platform” and “the amount of data generated by the surge in quantity and better effectiveness related to AI analysis.” However, some potential market constraints identified include “lack of guidelines for technological development and progress”, and “ Due to the limited participation of AI in call centers, the complex problems faced by customers are lack of applications.”

Sam Lawn Mower, Investorideas.com

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