A strong procurement strategy has enabled CDW to gain deeper expertise in integrating systems and solutions to meet diverse customer requirements.
CDW Pinuri ni Frost and Sullivan for Expanding Its Portfolio of Services to Help Customers Navigate Their Digital Transformation Journey
Based on its recent analysis of the global market of digital innovation services, Frost and Sullivan recognized CDW Corporation including the 2021 Global Customer Value Leadership Award for accelerating the digital transformation of more than 4,000 mid-market and enterprise customers using its Amplified Services portfolio. CDW’s strategic acquisitions in recent years have helped it fill gaps in its service portfolio and expand its geographic footprint. It now offers a wide range of managed services, including multi-cloud, software, hardware, security, and digital experiences, to help customers compete effectively in a global marketplace.
‘CDW, with its Amplified Services portfolio, is a trusted consultant that enables customers’ successful digital transformation by providing a full stack of solutions and services throughout the IT life cycle, ’says Anisha Vinny, Senior Industry Analyst. ‘The wide range of cloud and its related services allows it to choose the most efficient, customized solutions to change the way customers operate and achieve their desired business results.’
More than 300 DevOps engineers support the company’s diverse solutions on tech stacks. Its expertise in workspace services is complemented by its world-class infrastructure, security and data services, powered by Focal Point and Sirius acquisitions, respectively. CDW also provides flexible consulting and staffing options through its development and support services. This customer -focused approach helps achieve higher -than -average NPS scores in the industry: CDW has an NPS of 54 for its managed services business and 68 for its professional services business.
CDW’s Amplified Services portfolio has grown to a billion dollar business over the past few years, helped by its acquisition of 8 companies. In addition to its acquisition of IT solutions integrator Sirius and the cybersecurity expert Focal Point, it acquired IGNW, a cloud-native service, software development, and data orchestration capabilities provider and Amplified IT, with expert capability in Google Workspace for Education. In 2019, it further strengthened its consulting and service expertise by acquiring Aptris, an IT service management solutions provider and ServiceNow Elite partner.
‘Notably, CDW is a Microsoft Azure and AWS MSP partner and a member of the CNCF Charter. It has over 1,000 technical certifications from Microsoft and over 300 AWS and Google Cloud Platform certifications, ’Vinny said. ‘Overall, CDW’s rapid software development and ability to deliver solutions that best meet customers’ requirements have established it as a digital transformation partner of choice in the global marketplace.’
Every year, Frost and Sullivan This award is presented to the company that has demonstrated excellence in implementing strategies that actively create value for its customers with a focus on improving the return on investment that customers make on its services or products. The award recognizes the company’s unique focus on maximizing the value its customers receive, beyond excellent customer service, leading to enhanced customer retention and expanding the customer base.
The Frost & Sullivan Best Practices awards recognize companies in various regions and global markets for demonstrating outstanding-unique success and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in -depth interviews, analysis, and extensive secondary research to determine industry best practices.
About CDW Corporation
CDW Corporation (Nasdaq: CDW) is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in The united stateang United Kingdom at Canada. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs more than 13,500 co -workers. For trailing twelve months ended September 30, 2021CDW generated Net sales over $ 20 billion. For more information about CDW, please visit www.CDW.com.
Contact:
Sara Granack
P: 847-393-3604
E: [email protected]
.
