- The combined capabilities of NTT and ServiceNow will create an AI-powered, end-to-end workflow management and service automation platform that will help customers realize the benefits associated with private 5G
- Based on NTT’s Private 5G (P5G) offering, ServiceNow workflows can help organizations digitize the processes required to deploy and deploy private 5G networks
- CIOs and Chief Digital Officers can solve business problems through the economic benefits associated with the cloud, faster time to market and better service management
NTT Ltd., a leading global technology service provider, has announced a partnership with ServiceNow to simplify 5G home deployment using an AI-enabled, end-to-end workflow automation platform and to accelerate. Businesses can use NTT and ServiceNow ® solutions to streamline the deployment and integration of private 5G networks.
Customers need to digitize new and existing business processes to address the gap between their workflows and the private 5G network in order to benefit from private 5G. Building on NTT’s recently launched P5G platform and range of end-to-end services, NTT and ServiceNow are working together to simplify the digitization process. This allows customers to speed up their marketing time through the economic benefits and better service management associated with the cloud.
“Digitizing workflows is a prerequisite for any digital innovation process,” said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. “By combining the simplicity, control and security of NTT’s P5G platform with the power of industry-leading ServiceNow workflows, we can accelerate the time to value private 5G networks for our customers and in the industry in general. “
“Through our AI-powered workflow orchestration capabilities, ServiceNow amplifies the control tower for digital transformation by bringing people, processes and systems together to deliver strong business outcomes,” said Lara Caimi, chief customer and partner officer at ServiceNow. “Together with NTT, ServiceNow will offer new use cases based on secure private 5G connectivity in a turnkey‘ as-a-service ’usage model. This will accelerate key business initiatives in many industries. “
Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia, commented, “NTT and ServiceNow are establishing a gold standard in 5G service delivery. To really benefit businesses, the private 5G network cannot function as a system that is separate from other digital workflows. With proven and trusted management tools, organizations can accelerate and eliminate risk in their digital transformation while gaining in -depth insight into their business. “
“Our global customers are looking for the next level of customization, personalization and operational efficiencies to remain competitive in an increasingly digital environment,” said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. “Developing this workflow engine using the capabilities of ServiceNow and the end-to-end capabilities of the NTT family will accelerate the support and enabling of business processes essential to the deployment of private 5G networks. . “
Source: NTT media announcement
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