NTT is partnering with ServiceNow for workflow automation using private 5G

NTT Ltd., a leading global technology service provider, today announced a partnership with ServiceNow to simplify and accelerate the use of private 5G through an AI-enabled end-to-end workflow automation platform. To extract value from private 5G, customers need to digitize new and existing business processes to help bridge the gap between their workflows and private 5G networks …

NTT Ltd., a leading global technology service provider, today announced a partnership with ServiceNow to simplify and accelerate the use of private 5G through an AI-enabled end-to-end workflow automation platform.

To extract value from private 5G, customers need to digitize new and existing business processes to help bridge the gap between their workflows and private 5G networks. Based on NTT’s recently launched P5G Platform and end-to-end stack of services, NTT and ServiceNow are working together to simplify the digitization process. As a result, clients can shorten their time to market using the cloud-based economy and an enhanced service management experience.

“Digitizing workflows is a prerequisite to any digital transformation journey,” said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. “By combining the simplicity, control, and security of NTT’s P5G Platform with the industry strength of ServiceNow -leading workflows, we can accelerate the creation of private 5G value for our clients and in the industry in general. “

“Through our AI-powered workflow orchestration capabilities, ServiceNow is driving the control-tower for digital transformation by integrating people, processes and systems to deliver powerful business results,” says Lara Caimi, Chief Customer and Partner Officer at ServiceNow. “Together with NTT, ServiceNow will bring new use cases powered by secure private 5G connections to a turn-key, ‘as-a-service’ consumption model. This will accelerate key initiatives in business in various industry verticals. ”

Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia commented: “NTT and ServiceNow are establishing a gold standard in 5G service delivery. To truly benefit businesses, private 5G cannot function as a loop separate from other digital workflows.Using proven and familiar management tools, businesses can accelerate and eliminate risk their digital innovation while gaining deeper insights about their business. “

“Our global clients are looking to reach the next level of customization, personalization, and operational efficiency necessary to continue competing in an increasingly fast-paced digital environment,” said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. “Building its workflow engine powered by ServiceNow and the end-to-end capabilities of the NTT family will accelerate the support and activation of business processes essential to private travel over 5G.”

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