Poly has a world-class reputation for developing professional-grade, reliable collaboration products that are easy to deploy, configure, and manage. So …. you may be asking yourself what is the value of investing in a Poly+support contract?
The value of Poly+exceeds hardware reliability and significantly extends Poly’s limited warranty.
REAL TIME SUPPORT
To many of us working at home or on a hybrid model with a more flexible schedule, it can be done access supportOutside of normal business hours is important. Poly+ provides priority access to the technical support team 24 × 7 to answer your query quickly. The team can also initiate a video chat with you to guide you through troubleshooting and get you back up and running as fast as possible. Their expertise is more in Poly products than ours leading ecosystem partnersincluding Microsoft, Zoom, GoTo, BlueJeans and more, so you don’t have to make many phone calls.
QUICK REPLACEMENT
If you need a replacement product, our pre-paid and advanced hardware replacement ensures you minimum downtime and supports business continuity. The product you need will be shipped the next business day to your desired location – home, office, hotel or wherever you work.
DISCOUNTED PROFESSIONAL SERVICES
Exclusive professional serviceDiscounts for Poly+ customers offer the opportunity for remotely delivered services such as Return to Office and hybrid working strategy consulting, and remote product installation-which saves your time and money. business.
Unlock the EXCLUSIVE POLY LENS FEATURE
Poly+ customers also have access to premium software from Poly Lensnot available – including network insights and the notification center. Network insights expand the ability of IT staff to troubleshoot network issues for end-users wherever they work and give end-users a better understanding of how the their network. Keeping it turned on, running, and ready for action is critical and when those devices are in trouble, you want to be alerted as soon as possible. As part of the Poly+service, the notification center has been expanded to include notifications sent from Poly Lens to ServiceNow, giving you the insights you need to act on when it matters most. Once configured, device alerts from the Poly Lens Notification Center will be delivered directly to your ServiceNow instance and include visibility of when devices go offline and when devices have software updates available.
WHY POLY+ IS EVEN MORE
Poly+ is often described as the superhero cape wrapped in our existing warranty that gives you so many additional benefits. Here is a snapshot of the differences:
POLY+ AVAILABILITY AND PRICING
Poly offers award-winning Poly+worldwide on Poly devices – for personal and business use. Although the cost is based on the device or room covered, it starts at as little as $ 1 a month.
WHY POLY+ IS WORTH IT
Poly+ is worth the investment and the only support you will need. Poly+ eliminates the cost of fixing hardware failures and gives you the peace of mind that Poly experts will do everything for you to see and get your skills up and running and be ready 24 × 7, whatever the challenge – Poly+ is the way to go!
To learn more visit Poly+ webpageor watch a minute introductory video.
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