One of the challenges of Symantec data loss prevention is to determine and track events. The system has a built-in workflow to handle basic escalation, but wouldn’t it be great if you could use your existing ticket service desk system, such as Symantec’s service desk or service, to handle this workflow? During this video, you will learn how we earn event APITs to retrieve information from the DLP system and place it on your service desk system, and then resolve the incident on the DLP system after any changes have been made. We create an event on the service desk system, and then resolve the event that the DLP system will update, we will display the incident reporting API. To accomplish this we will use the following software: * Symantec DLP * Symantec Workflow * Symantec Incident API * Symantec Service Desk and Service Event Event Management The productivity of IT management is now more critical than ever. And this has been our specialty for the last 20+ years. Learn more here: https: //blog.itsdelivers.com/productive-it-insights/symantec-dlp-tic