ServiceNew has a complete portfolio to capitalize on this age issue. In this video we will discuss Software Asset Management (SAM), Software Asset Management Professional (SAM-P), CMDB and some of the best practices to use the search tool. ITS Partners are specialized partners of Services for SAM and SAM-P implementation. The IATAM / CMDB ServiceNew Practice Manager will lead the discussion around the best practices for the Matthews Resource Management Program at Yvette. More at www.itsdelvers.com