Over the past year, we have been working to develop and publish use cases for SecureX orchestration. So far, we’ve published 64 workflows that respond to a wide variety of use cases including automated investigation, automated response, incident promotion, and more. One of our newer use cases, number 53, brings Kenna Security into the orchestration ecosystem.
ServiceNow Incident Fixes
Kenna Security allows you to centrally manage your vulnerabilities and prioritize those vulnerabilities based on the risk to your organization. Where available, information on how to resolve or fix the issue is also provided. This critical and detailed insight into your assets is superb. We understand that most security analysts don’t want to review another dashboard. To help solve this challenge, we developed a SecureX orchestration workflow to automatically capture vulnerability and fix information from Kenna and promote it to ServiceNow incidents for remediation. This workflow harnesses the power of Kenna and automates the process of vulnerability data gathering and remediation, putting it in front of the right resources faster, reducing your risk and time spent on resolving.
The ServiceNow incident ticket we generated includes information about the asset in question along with a link to view it on Kenna:
We also include information about fixes and associated vulnerabilities for the asset:
But wait, there’s more …
Finally, to complete the integration, we informed Kenna that there was an open ticket for vulnerabilities. This prevents duplicate tickets from being generated but, more importantly, allows you to pivot from Kenna directly to ServiceNow:
Resources
Want to learn more about this use case or try it for yourself? Check out the workflow documentation or our new YouTube Video.
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