Arrow Exterminators selects Zenoss and ADCom for Managed IT Services

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Leading Pest Control Company Modernizes With Managed Full-Stack Monitoring and AIOps

AUSTIN, Texas-(BUSINESS WIRE)-Zenoss Inc., the leader in AI-driven full-stack monitoring, today announced Arrow Exterminators, the sixth largest pest and termite control company in the United States, has chosen of ADCom Solutions to provide managed IT services powered by Zenoss.

Arrow provides the most environmentally friendly and sustainable approach to pest control and deployment both organically and through acquisitions with annual revenues in excess of $ 317 million. Owned and operated by the family since 1964, Arrow Exterminators believes in more than just a call for their customers to protect their families, homes and businesses, using the most effective and environmentally responsible methods available on the market today. . Arrow is headquartered in Atlanta and provides services in 12 states.

“One of the key features ADCom brings to Arrow is the attention to detail and strong account support,” said Brannon Gillis, senior vice president of technology at Arrow Exterminators. “The ADCom-Zenoss solution enables Arrow to focus on our core business and on caring for our customers, protecting their health and property in the most environmentally responsible way.”

ADCom has been a key partner in Arrow’s recent technology innovation, which includes both hardware refreshing and carrier switching. ADCom handled all aspects of the transition, including on-site technicians, remote engineering support, carrier orders and hardware logistics.

One of Arrow’s key areas of interest is ADCom’s industry -leading management platform, VEEUE, powered by Zenoss and integrated with ServiceNow and Sisense. Arrow’s 155 service centers use the VEEUE platform, with ADCom providing full-time support through the US-based network operations center.

Zenoss Cloud is the leading full-stack AI-driven monitoring platform that streams all machine data, uniquely enabling contextual emergence to prevent service disruptions in complex, modern IT environments . Zenoss Cloud uses the most powerful machine learning and real-time analytics to give companies the ability to measure and adapt to the changing needs of their businesses. To learn more about Zenoss Cloud, visit https://www.zenoss.com/product.

“We are extremely proud that Arrow Exterminators can be trusted to modernize their business,” said Greg Stock, CEO of Zenoss. “Both Arrow and ADCom share Zenoss’s core value of” lifelong customers, “and that allows us to do great things together.”

About Arrow Exterminators

Owned and operated by the family since 1964, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States ranked by revenue. Arrow boasts a modern fleet of over 2,800 vehicles, 156 service centers, 3,000 team members with revenues in excess of $ 330 million and in 2022 was named Top 5 USA Workplace. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect the homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina , South Carolina, Tennessee, Texas and Virginia. Visit arrowexterminators.com for more information.

About ADCom Solutions

ADCom Solutions is a trusted leader in developing technology solutions designed to address the growing needs and challenges that businesses face every day. Networks continue to evolve and become more complex, but with the release of VEEUE ™ and VEEUE+ powered by Zenoss, ADCom delivers a user-friendly, single-pane-of-glass, monitoring and management platform, designed to ensure that businesses can use all of their advanced technologies and help to improve their day-to-day operations; all backed by a 24x7x365, US Based, English speaking, Network Operations Center. For more information about ADCom Solutions and VEEUE ™ and VEEUE+, please visit adcomsolutions.com/veeue-network-monitoring-and-management.

About Zenoss

Zenoss works with the world’s largest organizations to ensure that their IT services and applications are always turned on. Delivering full-stack monitoring combined with AIOps, Zenoss uniquely collects all types of machine data, including metrics, dependency data, events, streaming data and logs, to generate real-time IT service model that trains machine learning algorithms to deliver robust AIOps analytics capabilities. This enables IT Ops and DevOps teams to optimize application performance, predict and eliminate outages, and reduce IT spending in modern hybrid IT environments. Zenoss is recognized in the 2021 Gartner Market Guide for AIOps Platforms. For more information about Zenoss, please visit https://www.zenoss.com.