News | Arrow Exterminators Modernize With IT Managed Services

Leading Pest Control Company Modernizes With Managed Full-Stack Monitoring and AIOps

Zenoss Inc., the leader in AI-driven full-stack monitoring, has announced Arrow Exterminators, the sixth largest pest and termite control company in the United States, has selected ADCom Solutions to provide managed IT powered by Zenoss.

Arrow provides the most environmentally friendly and sustainable approach to pest control and deployment both organically and through acquisitions with annual revenues in excess of $ 317 million. Owned and operated by the family since 1964, Arrow Exterminators believes in more than just a call for their customers to protect their families, homes and businesses, using the most effective and environmentally responsible methods available on the market today. . Arrow is headquartered in Atlanta and provides services in 12 states.

“One of the key features ADCom brings to Arrow is the attention to detail and strong account support,” said Brannon Gillis, senior vice president of technology at Arrow Exterminators. “The ADCom-Zenoss solution enables Arrow to focus on our core business and on caring for our customers, protecting their health and property in the most environmentally responsible way.”

ADCom has been a key partner in Arrow’s recent technology innovation, which includes both hardware refreshing and carrier switching. ADCom handled all aspects of the transition, including on-site technicians, remote engineering support, carrier orders and hardware logistics.

One of Arrow’s key areas of interest is ADCom’s industry -leading management platform, VEEUE, powered by Zenoss and integrated with ServiceNow and Sisense. Arrow’s 155 service centers use the VEEUE platform, with ADCom providing full-time support through the US-based network operations center.

Zenoss Cloud is the leading full-stack AI-driven monitoring platform that streams all machine data, uniquely enabling contextual emergence to prevent service disruptions in complex, modern IT environments . Zenoss Cloud uses the most powerful machine learning and real-time analytics to give companies the ability to measure and adapt to the changing needs of their businesses.

“We are extremely proud that Arrow Exterminators can be trusted to modernize their business,” said Greg Stock, CEO of Zenoss. “Both Arrow and ADCom share Zenoss’s core value of” lifelong customers, “and that allows us to do great things together.”

Source: Zenoss media announcement

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