ROCKVILLE, Md .– (BUSINESS WIRE)-Apr 21, 2022–
3CLogic, the leading voice-enabled and cloud contact center solution for ServiceNow® today announced its participation in this year’s ServiceNow Knowledge 2022 in-person conference series hosted in New York City (May 11 th -12 th) and Las Vegas (May 25- 26 th), as well as ServiceNow’s virtual Knowledge Digital Experience. In addition, the company will host a live customer session demonstrating how 3CLogic together with ServiceNow has transformed the business of the customer and employee experience for a leading MSP.
This follows the recent announcement of 3CLogic’s strategic partnership with ServiceNow’s Technology Workflows business unit as it continues to expand both in the U.S. and overseas with marquee customers such as Nissan, Morgan & Morgan, and Korber Pharma. The conferences feature how industry -leading companies use the power of digital workflows to change at a pace to scale with more than 200 sessions, including keynotes and industry -focused breakouts.
“We are excited to be invited to join this exclusive group of ServiceNow partners and ISVs and re -engage with Knowledge. We look forward to this new and innovative format, and a great series of events, ”said Denis Seynhaeve, CEO at 3CLogic.
A ServiceNow Premier Technology Partner and Now® Certified application, 3CLogic is best known for delivering native voice and SMS capabilities to complement ServiceNow’s current digital channels including computer telephony integrations (CTI), voice self-service, embedded IVR call flow designer, call transcripts, click-to-call, agent screen-pops, Voice-AI and Speech Analytics, and integrated call reporting with ServiceNow.
For more information about 3CLogic visit 3clogic.com or to register for Knowledge 2022, click here.
About 3CLogic
3CLogic transforms cloud platforms or CRM by seamlessly integrating voice with existing digital channels. Its innovative solutions expand CRM and data platform capabilities for Global 2000 companies by enabling advanced and scalable features such as optimized self-service, virtual and live experiences. agent interaction, and conversational analytics. For more information, please visit www.3clogic.com.
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CONTACT: Janet Mesh
KEYWORD: NEVADA MARYLAND NEW YORK UNITED STATES NORTH AMERICA CANADA
INDUSTRY KEYWORD: MOBILE/WIRELESS TECHNOLOGY OTHER COMMUNICATIONS OTHER TECHNOLOGIES COMMUNICATIONS TELECOMMUNICATIONS SOFTWARE AUDIO/VIDEO DATA MANAGEMENT VOIP
SOURCE: 3CLogic
Copyright Business Wire 2022.
PUB: 04/21/2022 05:56 AM/DISC: 04/21/2022 05:56 AM
http://www.businesswire.com/news/home/20220421005177/en
Copyright Business Wire 2022.
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