New Delhi: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been recognized as Leader in Everest Group’s PEAK Matrix® for Multi-Process Human Resources Outsourcing (MPHRO) Services[1].
According to the report, TCS has experienced strong growth in its human resource practice and has expanded to Latin America, Europe and the Middle East. The report identifies TCS’s end-to-end transformation capabilities, balanced client portfolio and investments in next-generation technologies as its key strengths. It recognizes that TCS has brought transformative solutions such as TCS Cognix ™ as well as TCS Pace Port ™ co-innovation and advanced research centers to drive human-centered solutions and accelerate digital transformation for its clients.
“With TCS Cognix for HR, we are successfully helping leading organizations quickly pivot to a future-ready HR operating model powered by digital that enhances the employee experience and is more agile. It has helped these organizations manage talent better, giving them a competitive edge in the market, ” said Ashok Pai, Global Head, Cognitive Business Operations, TCS. “Our leadership position in this analysis is a reflection of our strong market relevance and performance supported by our continued investment in developing innovative and diverse offers for our customers.”
TCS offers a comprehensive portfolio of services across the human resource value chain covering strategy, employee relations, recruitment, payroll, performance management, training, compensation and more. Its unique approach of integrating services across business processes, IT infrastructure, technology and applications powered by its consulting-led approach helps drive end-to-end innovation in HR for businesses. its global clientele. TCS is also proud to partner with all leading HR platform providers such as SAP, Oracle, Google, Workday, and ServiceNow. It enables providing Business Process as a Service (BPaaS) solutions for its customers using both third-party platforms as well as in-house platforms such as CHROMA ™.
TCS continues to enhance its portfolio of HR services adding innovative capabilities such as people-centered design, TCS Cognix and globally distributed co-innovation and research hubs called TCS Pace Ports that help drive diversity of value proposition for its clients. It has also developed new solutions regarding wellness, digital learning and e-recruitment to meet evolving customer needs.
TCS Cognix for Human Resources, is an AI-driven human-machine collaboration suite powered by TCS ’Machine-First ™ approach. Cognix has an extensive library of pre-built, configurable, and reusable digital solutions called value builders that address the various digital requirements of its clients. The AI based Payroll Command Center and Cognitive Talent Sourcer are some examples of these digital solutions. Cognix also features a maturity assessment model that can benchmark customers ’HR operations against the best industry standards. It further guides customers on how to get to the desired end state with recommendations on the processes that need to be changed and the corresponding digital solutions that will help drive this change.
By using Cognix, our customers can quickly embed AI, ML, automation, advanced analytics into their HR operations and move to a future-state operating model that is more resilient, adaptative and innovative.
“TCS was repositioned as Leader in this year’s MPHRO PEAK Matrix® due to its significant investments in strengthening its next-generation technologies, enhancing its global delivery, and developing TCS Cognix to provide human-centered solutions and more. good employee experience.”He said Priyanka Mitra, Director of Practice, Everest Group. “In addition to investments, its robust partner ecosystem and innovation center helps the provider add value to its client by accelerating their digital transformation journey and recruiting skilled employees into their organizations.. ”