Tata Consultancy Services has been recognized as Everest Group’s PEAK Matrix Leader for Multi-Process Human Resources Outsourcing (MPHRO) Services.
According to the report, TCS has experienced strong growth in its human resource practice and has expanded to Latin America, Europe and the Middle East. The report identifies TCS’s end-to-end transformation capabilities, balanced client portfolio and investments in next-generation technologies as its key strengths.
It recognizes that TCS has brought transformative solutions such as TCS Cognix as well as TCS Pace Port co-innovation and advanced research centers to drive human-centered solutions and accelerate digital transformation for its clients.
“Using TCS Cognix for HR, we have successfully helped leading organizations quickly pivot to a digitallypowered future-ready HR operating model that enhances the employee experience and is more agile. This has helped these organizations manage talent more efficiently, giving them a competitive advantage in the marketplace, ”said Ashok Pai, Global Head, Cognitive Business Operations, TCS.
“Our leadership position in this analysis is a reflection of our strong market relevance and performance supported by our continued investment in developing innovative and diverse offers for our customers.”
TCS offers a comprehensive portfolio of services across the human resource value chain covering strategy, employee relations, recruitment, payroll, performance management, training, compensation and more. Its unique approach of integrating services across business processes, IT infrastructure, technology and applications powered by its consulting-led approach helps drive end-to-end innovation in HR for businesses. its global clientele.
TCS is also proud to partner with all leading HR platform providers such as SAP, Oracle, Google, Workday, and ServiceNow. It enables providing Business Process as a Service (BPaaS) solutions for its customers using both third-party platforms as well as in-house platforms such as CHROMA.
TCS continues to enhance its portfolio of HR services adding innovative capabilities such as people-centered design, TCS Cognix and globally distributed co-innovation and research hubs called TCS Pace Ports that help drive diversity of value proposition for its clients. It has also developed new solutions regarding wellness, digital learning and e-recruitment to meet evolving customer needs.
TCS Cognix for Human Resources, is an AI-driven human-machine collaboration suite powered by TCS ’Machine-First approach. Cognix has an extensive library of pre-built, configurable, and reusable digital solutions called value builders that address the various digital requirements of its clients.
The AI based Payroll Command Center and Cognitive Talent Sourcer are some examples of these digital solutions. Cognix also features a maturity assessment model that can benchmark customers ’HR operations against the best industry standards. It further guides customers on how to get to the desired end state with recommendations on the processes that need to be changed and the corresponding digital solutions that will help drive this change.
By using Cognix, our customers can quickly embed AI, ML, automation, advanced analytics into their HR operations and move to a future-state operating model that is more resilient, adaptative and innovative.
At around 12:32 PM, TCS was trading at Rs3,570.15 each down Rs41.7 or 1.15% on the BSE.