Stradley Ronon represented Loris in the deal.
Loris announced $ 12M Series A Preferred Stock financing led by Bow Capital, with participation from ServiceNow Ventures and current investors, Floodgate and Vertex Ventures. Loris brings better conversations to the world by allowing brands to measure human experiences with their customers. Loris is an AI communication platform that guides customer support agents in real-time during digital conversations (chat, SMS, email, etc.) with empathy and techniques. goal -based language suggestions that enhance productivity metrics and positive customer outcomes. Loris plans to invest funds to expand their AI capabilities to generate voice-of-customer insights and better enable non-technical leaders to manage customer service and support teams efficiently. and effectively measure the ‘human touch’ of their department.
The Stradley Ronon team includes: Lori S. Smith (Photo), Joshua G. Galante, Jeremy M. Miller and Philip J. Foret.
Involved in earning a fee: Philip Foret – Stradley Ronon Stevens & Young; Joshua Galante – Stradley Ronon Stevens & Young; Jeremy Miller – Stradley Ronon Stevens & Young; Lori Smith – Stradley Ronon Stevens & Young;
Law firm: Stradley Ronon Stevens & Young;
Clients: Loris.ai;