Waltham, Massachusetts –Business line)-Software intelligence company Dynatrace (NYSE: DT) today announced enhanced two-way automatic integration between Dynatrace® Software Intelligence Platform and ServiceNow® platform. With precise topology and service mapping for dynamic multi-cloud environments, mutual customers can improve efficiency through intelligent automation, and reduce the risk of outages through predictive problem identification and automatic repair, thereby allowing the BizDevOps team more time to innovate and accelerate digital transformation. By combining the automatic and intelligent observability of Dynatrace with the intelligent automation capabilities of the ServiceNow platform, customers and partners can accelerate the speed of autonomous cloud operations.
“Dynatrace is an important partner of ServiceNow,” said Jeff Hausman, Vice President and General Manager of ServiceNow’s IT Operations Management, Security and CMDB/ServiceGraph. “Using the combination of ServiceNow and Dynatrace, customers have a deeper understanding of digital services, can derive signals from noise to identify root causes, and provide flexible operations for all applications and microservices in hybrid or multi-cloud environments .”
Experian Global Chief Enterprise Architect Mervyn Lally said: “ServiceNow and Dynatrace are both strategic platforms for managing our cloud-native environment. It is great to see the tight integration between the two. “Together they provide a complete service for our environment. Graphs, smarter AI-driven answers and closed-loop automated workflows to ensure the successful implementation of any changes or fixes we make. This allows our team to focus on the value-added tasks of digital transformation and provide a simple, easy and seamless experience to help our customer operations and consumers flourish. ”
Through the partnership between Dynatrace and ServiceNow, customers can use less time, resources and money to change the way they work and complete more work. Some of the results they can achieve include:
- higher efficiency – Across a hybrid, multi-cloud environment with rich contexts, automatic real-time topologies to understand potential problems in digital services and their precise root causes.
- Reduce the risk of disruption – Proactively identify issues that affect the launch or operation of cloud services, and prioritize business impacts to reduce noise and ensure the continuity of applications and digital services.
- Faster innovation – Combining the built-in smart functions of each platform can reduce the time spent on low-value, time-consuming tasks, freeing up resource-limited IT teams to refocus on innovation and drive better business results faster .
Steve Tack, senior vice president of product management at Dynatrace, said: “When executing digital transformation projects in a dynamic multi-cloud environment, customers are looking for ways to control cloud complexity and gain more time for innovation.” The close cooperation of customers can now provide the closed-loop, predictable problem identification and automatic remediation that customers have always desired. Together, we will enable AIOps methods for autonomous cloud operations.”
This announcement is based on the latest version of Dynatrace Service Graph Connector®. Brian Emerson, ITOM’s vice president of product services, will demonstrate the benefits of this two-way integration in a webinar with Mike Maciag, chief marketing officer of Dynatrace. Change the way you use Dynatrace and ServiceNow, Which is November 10, 2020. Register for the webinar here, and read the Dynatrace blog for more details.
About Dynatrace
Dynatrace provides software intelligence to simplify cloud computing complexity and accelerate digital conversion. Our all-in-one platform has large-scale automatic and intelligent observation, which can provide precise answers about application performance, infrastructure and all user experiences, so that organizations can innovate faster, collaborate more efficiently, and provide more Big value and less effort. This is why many of the world’s largest companies trust Dynatrace® To modernize and automate cloud operations, release better software faster, and provide an unparalleled digital experience.
Want to know how to simplify the cloud? Let us tell you. Visit our trial page for a free 15-day trial of Dynatrace.
To learn more about how Dynatrace can help your business, please visit https://www.dynatrace.com, visit our blog and follow us on Twitter @dynatrace.
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