At Augmented World Expo (AWE) 2022 last week, CareAR announced a strategic partnership with IT consultant company Infosys to enhance augmented, virtual, and mixed reality (AR/VR/MR) customer experience (CX) and solutions in its collaboration.
CareAR had fun at AWE yesterday hosting a speech session and coffee break and enjoyed being live at the events! The team is excited for the final day where we will share how the company is transforming the service experience through augmented reality. #AWE2022 #AR pic.twitter.com/vsUKPX8av6
– CareAR (@carear_com) June 3, 2022
The strategic alliance enables CareAR to accelerate the use of enterprise Metaverse platforms and assures CareAR clients of Infosys ’Metaverse Foundry service, which supports companies integrating immersive technologies.
The partnership covers a variety of enterprise clients working in manufacturing, telecommunications, field services, and healthcare and supports the distribution of its portfolio of immersive services, including Assist, Instruct, and Insight applications.
Sajeel Hussain, the Chief Revenue Officer at CareARadded:
“At CareAR, our mission is to make expertise accessible using live visual AR interactions, instructions and intelligence to drive game-changing business results that deliver significant operational efficiency, reduce costs and create optimal customer and employee experience “
Furthermore, CareAR integrates workflow systems provided by Servicenow that allow workforces to collaborate using 3D renders, immersive experiences, digital twins, and an extensive XR content library.
CareAR Products and Services
CareAR’s product portfolio of collaboration and CX solutions provides workers with real-time 3D (RT3D) remote guidance and training solutions.
CareAR designed its Assist platform to provide field service workers with AR visualizations delivered to desktops, mobile, and smart glasses. Additionally, Lenovo supports CareAR Assist with official support for service on its ThinkReality A3 Smart Glasses.
Lenovo is also partnering with CareAR’s MagicLens on its smart glasses device, which allows workers to use computer-assisted designs to create 3D data visualization.
MagicLens contains an RT3D toolset that allows designers to create digital twins of industrial or commercial products. With the help of ServiceNow, CareAR is accelerating the widespread use of its immersive toolkit in educational and business institutions.
Instruct by CareAR is a management platform for 2D and RT3D assets used in remote AR guidance services. The service delivers instructional aids directly to a worker’s device and provides workers with immersive self -guidance sessions on a selected topic.