ServiceNow and IBM help reduce costs and risks by applying AI to IT automation>News

News text

ServiceNow and IBM announced the expansion of a strategic partnership aimed at helping companies reduce operational risks and reduce costs by applying artificial intelligence (AI) to IT operations automation. The new joint solution to be launched later this year combines IBM’s AI-supported hybrid cloud software and professional services into ServiceNow’s intelligent workflow capabilities and industry-leading IT services and operational products.

The upcoming joint solution will enable enterprise customers to gain deeper, AI-driven insights from their data, set common IT environmental standards, and take concise recommended measures against external behaviors to help prevent and solve large-scale IT issues. Designed into. In this way, IBM and ServiceNow will help corporate clients reduce maintenance time and IT resources, and focus on digital transformation projects that drive their business needs.

IBM CEO Arvind Krishna said: “As all companies quickly become AI companies, one of the biggest drivers of industry change is AI.” “The collaboration with ServiceNow and industry-leading Now uses this platform to enable enterprise customers to Quickly reduce the cost of unexpected IT incidents. Watson AIOP with ServiceNow NowPlatform will become a powerful new way for enterprise customers to use automation to transform their IT operations.”

ServiceNow CEO Bill McDermott said: “Digital transformation is no longer an opportunity, but a necessity for every CEO.” ServiceNow is driving a workflow revolution and the powerful capabilities of Watson AI Ops. “We are committed to substantially improving productivity, innovation and business growth, and ServiceNow and IBM are helping corporate clients meet the digital needs of 21st century enterprises.”

Organizations are under pressure to promote innovation and provide customers and employees with a wealth of experience, while improving efficiency, reducing costs and IT risks. In addition, in today’s technology-driven organizations, even the shortest downtime can have a huge economic impact on revenue and reputation loss. Through this partnership, customers will be able to meet these challenges, automate old manual IT processes, and increase IT productivity, avoiding unnecessary revenue and reputation losses.

Suggest
0



not suggested
0