The Atlassian Marketplace Partner Program was created in 2020 as a predecessor to the Atlassian Verified/Top Vendor program. The Top Seller program was launched in 2014 to demonstrate the high traction of Atlassian vendors. As the number of Atlassian developers grew into the thousands, Atlassian introduced the Marketplace program to further incentivize app development and promote improved security practices for its platforms.
The Marketplace Partner Program is tiered into three levels: Platinum, Gold, and Silver. Partners who have demonstrated a high level of investment and strategic alignment with the Atlassian platform are promoted from one level to another.
Alpha Serve’s recent promotion to Platinum Status Partner confirms that Alpha Serve continues to meet Atlassian’s requirements in the areas of Cloud and Data Center investment for all of its apps as well as participation in Marketplace security program.
In addition to the basic achievements for Silver and Gold Status, companies to achieve Platinum Status must fulfill additional requirements. These include less than 24-hour support response time to all Atlassian customer escalations, full compliance with security and trust regulations, and a minimum $1M annual gross sales with at least 35 % coming from cloud sales.
Alpha Serve has been an active Atlassian Marketplace Partner since it launched its first app on the marketplace in 2018. The company has developed a variety of enterprise-grade Atlassian tools for Jira and Confluence, as well as apps that with great performance for ServiceNow, Zendesk and Shopify with a special focus on BI Connectors and integrations.
“Alpha Serve remains a dedicated and active partner in the Atlassian Ecosystem. We will continue to prioritize the development of high-quality, high-performing solutions that meet customer needs. At the same time, we hope to further collaborate and build new partnerships with other Vendors.” – Anna Odrynska, CSO at Alpha Serve
Since becoming a Gold Partner in 2021, Alpha Serve has released a new product to the Atlassian Marketplace, the Oracle Analytics Connector for Jira, while staying on top of feature updates for its existing apps. All of Alpha Serve’s Cloud apps on the Atlassian Marketplace have also been Cloud Fortified this year. The company has now received a Platinum badge for all its efforts, sealing its place as a committed leading contributor to the Atlassian Product Ecosystem.