Instead of manually managing remote connections, system administrators are better off devoting their time to other important responsibilities. Using a remote desktop connection manager allows them to prioritize more critical tasks. Here is a list of the top five remote PC management tools that companies can use to reduce the workload for sysadmins.
Worldwide, a large percentage of IT workers are opting to work remotely to improve their work-life balance, but the new work culture is putting additional stress on IT system managers or admin constantly looking for ways to provide timely remote assistance to employees. So, it is very important to have the right tools available as an IT system manager/admin to complete tasks quickly and adequately.
If you’re looking for the best remote PC management tool that your organization’s sysadmins can use to improve their output and meet the needs of remote workers, we’ve compiled a list of the top five tools that are suitable for era of hybrid work. Read more!
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Top Five Remote PC Management Solutions
AnyDesk
Image source: AnyDesk
AnyDesk is remote desktop software that works on Windows, macOS, Linux, Android, and iOS. The software enables desktop sharing, remote assistance, and online presentations while enabling remote connections to PCs from any location. Users can control remote desktop operations on the move with smartphones and tablet devices thanks to its native iOS and Android mobile apps.
AnyDesk works in a few simple ways. Before entering the AnyDesk ID displayed on the remote side, users must first activate the desktop app on their devices. Once the connection is validated, users can safely browse the remote device. The good thing about this telecommuting alternative is that it is relatively simple to use, helps in improved team communication for work-related issues, and provides simple access to data and resources.
Main features:
- With the help of AnyDesk’s remote maintenance feature, customers can install new tools with one click and establish printers.
- PCs are protected from any unwanted access thanks to access controls and encryption technology.
- A unique user interface, session recording, session reporting, and more are just some of the many features the solution offers.
- AnyDesk uses authorized encryption via TLS-1.2. AES-256 is used to encrypt all communications between AnyDesk-Clients.
- AnyDesk uses the exclusive “DeskRT” video codec to give customers access to higher quality video and audio transmission while keeping the amount of data transferred low.
RemotePC
Image source: RemotePC
RemotePC by IDrive is another emerging software on the list that allows remote access and maintenance to systems and devices. The software is made especially for features like text chat, audio calls, RemotePC Meetings, interactive annotations, and more that require remote control and communication. The app’s technology complies with HIPAA and GDPR rules and uses TLS v 1.2/AES-256 encryption while transmitting data between devices. It can be browsed directly on the web without the need to install special software.
Main features:
- RemotePC’s one-time access feature allows users to host a one-time session using special access IDs and keys.
- RemotePC provides real-time support to several remote computers. Also, help manage files, send data, and print documents without any difficulty remotely.
- The software has several other functions, including role-based access controls, multi-monitor connections, recording and playback, remote reboot, and more. Admins can also address problems and ask collaborators to update papers or presentations, promoting teamwork.
- The chat function allows hosts and clients to text messages in real time. Managers can use access logs to track connections and learn more about session activity.
RMM can’t
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Image source: N-able RMM
N-able N-sight keeps tabs on computers from any location and allows a central IT department to control hardware and installed applications. The technology runs as a cloud-based service and is built for the next level of protection as it protects Windows and Apple devices with flexible, real-time remote monitoring and control. Its easy-to-use dashboard highlights important data when operational peaks occur. Additionally, the Patch Microsoft service allows MSPs to quickly patch every part of the Microsoft Environment while keeping devices secure and compliant.
Main features:
- A device detection capability built into the system creates an asset inventory and automatically updates it as PCs are added or removed.
- The RMM system has a monitoring feature that monitors the conditions of all devices. It then sends notifications when errors are detected, allowing specialists to intervene and stop issues before they become apparent.
- Even when the system is in use, the IT engineer can remotely access the PC to fix issues and carry out maintenance tasks by himself without the user realizing it.
- With automatic asset detection features, inventory management is made simple, even in congested networks.
- Users can access a fleet of devices manually while also automating certain tasks.
See More: SysAdmin Day: Top Challenges SysAdmins Face Amid the Shift to Remote Work
TeamViewer
Image source: TeamViewer
TeamViewer is another great remote access and control tool that has evolved significantly since its launch in 2005. Its usefulness has steadily increased. Although TeamViewer is proprietary software, it is unrestricted and free of charge for personal use. It can be used on any desktop computer running a popular operating system, such as macOS or Microsoft Windows, Windows Server, or both. Packages are also available for several other Linux distributions and their offshoots, including Fedora, Debian, Ubuntu, and Red Hat. Additionally, there is Raspberry Pi OS, a Debian derivative.
Main features:
- Allows unlimited access to all servers, mobile devices, and data and apps without a VPN.
- For both clients and staff, immediate remote assistance is available.
- Covers more than double the amount of operating systems, IoT devices, and mobile device manufacturers.
- End-to-end 256-bit AES encryption, two-factor authentication, granular access control, device authorization, and other top-of-the-line security features guard TeamViewer against threats.
- TeamViewer’s reports function keeps a review of all team activities. By doing this, companies can identify key connectivity indicators for their team and ensure they have a high accuracy rate.
- Allows management of account information, connection logs, IDs and passwords, chat, and more with the help of a console management tool. It assigns each team member permissions and access limits.
Workspace One
Image source: Workspace ONE
Workspace ONE is a powerful unified endpoint management system for companies that want to operate a BYOD environment. The manager handles desktop and mobile devices, but its key feature is its capacity to keep business applications and data in a unique user-owned device region. Workspace One can also control wearable technology and Wi-Fi-enabled equipment in the workplace. The software has a remote control solution that allows an IT specialist to manage the screen of a remote device. This tool also allows using remote control tools, mobile device tracking, locking, and wiping.
Main features:
- The technology makes it possible to manage any device and application from a single interface, eliminating the need for specific tools and skill sets. This helps to avoid siled or tribal organizational structures, which can limit the flexibility and scalability of the IT network.
- Users can securely access any type of app without help from IT, using Workspace ONE’s one-touch, single sign-on (SSO) functionality.
- Workspace ONE’s powerful policy engine offers identity and device management features to protect sensitive data.
- Multiple management technologies, including SCCM, JAMF, ServiceNow, SharePoint, Android Play, and the Apple Application Store, are integrated into a user-friendly user interface.
- IT teams can access real-time, automated data with tailored Workspace ONE Intelligence dashboards and reports to increase asset management accuracy and consistency.
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