The Power BI Connector for ServiceNow is Certified in Tokyo Release

Kyiv, Ukraine, September 23, 2022 –(PR.com)– The Power BI Connector helps ServiceNow customers enhance enterprise-level reporting and analytical capabilities. With this BI Connector, users can easily pull unlimited ServiceNow data into Power BI for complex reporting. The Alpha Serve team provides continuous updates of product features following the latest trends and customer feedback, to ensure that the product fits all business needs. Being a ServiceNow Technology Partner, Atlassian Platinum Marketplace Partner, Shopify App Store Developer, has become a leading software developer with a wide range of product integrations and top-rated BI Connectors for various ecosystems.

On August 4th, 2022, ServiceNow released the latest version of its Tokyo product. Updated features include but are not limited to tracking the number of diverted and automatically resolved incidents using ITSM Virtual Agent KPIs, implementing next-generation risk functionality using the new Success Probability module, and improving incident resolution time by investigating it using metrics. data collected from the Agent Client Collector (ACC).

Shortly after the Tokyo version was released by ServiceNow, Alpha Serve announced a version update for the Power BI Connector for ServiceNow.

Available versions of the Power BI Connector for ServiceNow include the 4 latest versions of ServiceNow:

Quebec (Q1 – 2021)
Rome (Q3 – 2021)
San Diego (Q1 – 2022)
Tokyo (Q3 – 2022)

Release version
1.0.18

System Requirements
ITSM

What’s new
Tokyo version

Minor Releases:
Added Export config field validation

Power Query enhancement with new system query options in addition to the existing ones ($skip, $top, $orderby, $select, $count):

$filter – allows clients to filter a collection of resources addressed by a request URL.

$search – to restrict the results of a specified search request.

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