SANTA CLARA, Calif.–(BUSINESS WIRE)–ServiceNow announced today that it has won an award, Blanket Purchase Agreement (BPA), with the US Department of Health and Human Services (HHS), part of the US General Services Administration (GSA). The agreement is in partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®and has an estimated cost of $250 million for a five-year performance period, through 2027.
Under the agreement, Carahsoft will provide ServiceNow Technology Workflows, Customer Workflows, Employee Workflows, and Creator Workflows to enable critical functionality for multiple HHS applications, and help HHS optimize inventory and reduce waste.
“As the Department of Health and Human Services works to accelerate its digital transformation, providing a quality user experience and helping to optimize inventory has never been more important,” said Jonathan Alboum , ServiceNow’s Federal Chief Technology Officer. “We are pleased to forge a relationship with HHS and are committed to providing the agency with the tools necessary to meet their goals.”
ServiceNow’s scalable solutions can help HHS simplify ordering and shorten procurement times. A Blanket Purchase Agreement (BPA) can also streamline the process of obtaining (and predictable pricing) ServiceNow licenses for application owners within the Department of Health and Human Services.
“Our efforts to drive excellence within the US Department of Health and Human Services are mission critical,” said Jennifer Pizzillo, IT Vendor Management Specialist at the US Department of Health and Human Services. “Using ServiceNow, employees will have the necessary tools to simplify routine processes, from inventory management to waste reduction, as our department works to serve the American people.”
After the pandemic dramatically changed the way citizens interact with government services, ServiceNow continues to modernize digital operations within HHS to better serve our nation. With ServiceNow, HHS can create a more positive citizen, employee, and partner experience, enable a secure and compliant architecture, and achieve operational resilience for grants solutions, HR service delivery, development of low-code/no-code applications, service management and case management needs, auditing, cloud and asset management, ZTA, and support of many other mission and underlying IT requirements and needs.
ServiceNow solutions are available through Carahsoft’s GSA Schedule and for HHS customers through Blanket Purchase Agreement No. 47QTCA22A0008, and through the company’s reseller partners. For more information, contact Carahsoft at (855) 487-6669 or [email protected].
About ServiceNow
ServiceNow (NYSE: NOW) makes the world better for everyone. Our cloud-based platform and solutions help digitize and unite organizations so they can find smarter, faster, more efficient ways to transform workflow so employees and customers can be more connected, more innovative, and more agile. And we can all create the future we envision. The world works with ServiceNow™. For more information, visit: www.servicenow.com.