SANTA CLARA, Calif.–(BUSINESS WIRE)–ServiceNow (NYSE: NOW) today announced RiseUp with ServiceNow, a global program designed to train one million people on the company’s platform by 2024. The program will fuel a new economy of in-demand, job-ready talent with an emphasis on faster, fairer career paths in the high-growth ServiceNow ecosystem.
According to IDC, 90 percent of organizations will experience a shortage of IT skills related to digital transformation by 2025, costing more than $6.5 trillion globally due to delayed product releases, reduced customer satisfaction , and loss of business.1 As business leaders double down on a select number of powerful platforms that deliver rapid time to value, ServiceNow’s reach and scale offer customers, partners, and prospective talent the opportunity to help face on some of the biggest problems facing business leaders today. Unlike other workflow solutions that only address one business function or industry, the ServiceNow Platform spans the entire enterprise, offering opportunities in emerging new sectors such as data analysis, platform development, workflow, and experience design.
“Digital transformation requires talent transformation, so ServiceNow is creating a new kind of career path,” said Lara Caimi, chief customer and partner officer at ServiceNow. gap and expand the definition of tech talent so that more people can benefit from the need for digital transformation. We’re creating new opportunities for both technical and non-technical talent, to help more people progress into higher-paying roles in our ecosystem, regardless of their background. RiseUp with ServiceNow will empower people to build meaningful careers and enable customers and partners to find the talent they need to thrive in the digital economy.”
RiseUp with ServiceNow expands what it means to be considered tech talent by emphasizing whole-person skills and “power skills” such as critical thinking, interpersonal communication, and creativity. The program will build toward a more diverse, inclusive workforce by creating meaningful opportunities for candidates to acquire the skills necessary to land highly sought-after technical roles.
“While the need for technology innovation is vast, the opportunities to be skilled and job-ready are not,” said Karen Pavlin, chief equity and inclusion officer at ServiceNow. “RiseUp with ServiceNow is opening new pathways in technical careers so that a broader, more inclusive group of people can thrive in the digital economy. It’s about celebrating our diverse experiences and matching unique skills with the greatest needs so we can solve the biggest challenges of our time.”
RiseUp at ServiceNow focuses on three pillars:
- Lowering barriers to learning: With more than 600 free courses and 18 job-related certification paths, Now Learning allows individuals to work at their own pace. More than 325,000 people have completed 2.3 million courses this year.
- Expanding opportunities for tech talent: ServiceNow NextGen offers in-house academies and training partnerships with non-profits and government agencies. The redesigned ServiceNow Community also connects more than 450,000 members with peer-to-peer networking opportunities, learning forums, virtual events, and more.
- Placing new skilled talent in jobs: The commitment to grow the new ServiceNow Partner Placement Program will help customers and partners recruit, train and assess talent from diverse backgrounds with an expected reach of 25 total partners by the end of 2023.
“I think businesses should really look at the capabilities people have to offer and not just the last two positions they have,” said Ebony Akkebala, ServiceNow developer at Synoptek, and former member of the ServiceNow NextGen Program. “Before participating in the RiseUp with ServiceNow program, I never had the opportunity to show my skills and what I am capable of. There are great candidates out there, they just need the same access and opportunity I was given.”
RiseUp with ServiceNow complements the company’s investments in recruitment and career advancement for its own employees, along with strategic investments in employee growth and development solutions for customers and partners.
What ServiceNow customers, partners, and community members are saying:
“For 20 years, I’ve been with many large enterprise service desks in energy, insurance, banking, semiconductor, and tech companies, but I feel like I’ve made my journey as far as I can,” says Gene Manuel , solution architecture manager. at Accenture. “Through RiseUp with ServiceNow, I have been able to translate my skills to various projects, companies, and personal interests over the years, gaining experience in various sectors and industries. ServiceNow skills are in high demand, and I’m grateful to have jumped on the ServiceNow rocket ship, which has led me to where I am in my career today.”
“As a strategic alliance partner with ServiceNow, we are committed to helping companies become more agile and productive in an era of rapid change,” said Paul Webb, global head of ServiceNow at EY. “This commitment is fueled by our teams working together to innovate and build frictionless technology experiences for our global clients and upskilling talent. of all abilities for future success.”
“Fujitsu’s stated Purpose is to make the world more sustainable by building social trust through innovation,” said Carey Blunt, global head of ServiceNow offerings at Fujitsu. “However, the global IT industry currently faces millions of unfilled vacancies for people with the digital skills needed for sustainable economic and social development. By partnering with ServiceNow to create the future skills needed to build sustainable digital platforms, we aim to address the digital skills gap, help our customers stay on top of changing technology, while providing opportunities for groups underrepresented and non-traditional talent pipelines.”
“We would definitely recommend the NextGen program to any employers looking to hire passionate, talented candidates,” said Rachel Thompson, lead customer delivery at whyaye. “With us, there are no downsides. We not only give highly deserving people the opportunity to start a career in technology, but we also bring new perspectives to the business. I think the fact that we are looking to repeat the process this year says it all. We can’t wait to meet the next generation––pun intended––of whyaye team members.”
Additional information:
1 IDC FutureScape: Worldwide Future of Work 2022 Predictions, Doc # US47290521, October 2021
About ServiceNow
ServiceNow (NYSE: NOW) makes the world better for everyone. Our cloud-based platform and solutions help digitize and unite organizations so they can find smarter, faster, more efficient ways to transform workflow so employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNowTM. For more information, visit: www.servicenow.com.
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