ServiceNow, connecting IoT data to digital workflows: ImpresaCity.it

The solution is here Connected operations to connect IoT data with ServiceNow digital workflow, Enabling companies to monitor and manage critical infrastructure, and obtain greater benefits from IoT investments, thereby creating new business models.

As we all know, IoT data is only really useful if it is effectively used: Bring IoT data directly to the ServiceNow Now platformExplain that the company can check the operating status and history of assets through a platform, which provides valuable data that can improve customer satisfaction and enable new sources of revenue.

Therefore, ServiceNow Connected Operations can transform operations, Can quickly respond to data and insights, and develop into a new product-as-a-service model. Every critical issue that arises will automatically trigger an event related to the operation and allow the team to take action to quickly resolve the issue through the following process: Customer service management and field service management.

“The Internet of Things has great potential for companies to transform operations, react to insights and evolve into a product-as-a-service model“, pointed out Jonathan Sparks, Vice President of ServiceNow IoT and Operations Products. “So far, IoT data is usually limited to isolated systems.Thanks to connected operations, companies can benefit from the full value of IoT data and solve problems before customers even notice it, thereby achieving new levels of growth and productivity“.

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