On PACK EXPO Connects, ServiceNow highlighted how its 4Industry interconnected work platform can improve OEE (overall equipment efficiency) insights and provide targeted responses to equipment and operational issues. Managing Director Luc Raeskin said that the development of 4Industry software originated from the company’s cooperation with Heineken, which created a platform for shop floor operators and engineers so that they can interact with each other and interact with the digital technologies they use in the factory. Interact and connect them. All factories are operated to achieve standardized operating procedures on a global scale.
Through cooperation with Heineken and other industrial companies, Raeskin noticed that ServiceNow realized that the OEE of most factories was 60%, and the remaining 40% of the gap was due to equipment failures, equipment setup and adjustment issues, machine idling and minor shutdowns, and reduced Improved machine speed and reduced process defects. These problems are usually caused by day-to-day worker problems, such as the time it takes to find the manual to correct the problem, someone walks by the machine and notices that it has stopped working, the delivery of replacement parts is slow, or only one person needs repairs. The factory really knows how to properly repair the equipment. Workshop workers use multiple different systems to perform their work, such as SAP, Excel, manufacturing execution systems, and a large number of custom applications, making these problems even more serious.
ServiceNow’s 4Industry combines data from equipment and systems to adjust operations, maintenance, quality, safety, and reporting processes. It achieves this goal by integrating with third-party systems such as ERP, MES and IoT (Internet of Things) and removing manual paper-driven workflows to reduce the average repair time for digital standard operating procedures and evaluations.
Raeskin said that using cloud, mobile, Internet of Things and machine learning technologies, the 4Industry platform can provide operations and equipment analysis for targeted improvements, guide quality maintenance based on defect detection and inspection, and optimize planned maintenance by highlighting equipment abnormalities. Through targeted assistance in scheduling early equipment maintenance, and providing training and education for workers through the use of manuals, as well as improving skills through standardization and sharing of best practices.
Although the platform is not a targeted OEE tool, Raeskin explained that the platform helps to improve OEE by creating a “formal knowledge” perspective from the perspective of workers’ overall productivity. It is not that we directly used our technology to fine-tune the machine. On the contrary, our technology can ensure that if the machine stops, the operator or engineer will have everything they need to use it again at their fingertips. “
Raeskin said that the 4Industry platform has proven to bring specific operational improvements, such as improving operator efficiency by 17% through the use of mobile digital workflows. Reduce equipment failures by 23% by providing mobile standardized procedures to appropriate personnel at the appropriate time; By directly providing standards and protocols to workers in hazardous environments, improving safety by 20%; By integrating IoT technology with existing businesses The ability to integrate workflows and determine the context of data has increased the industrial IoT program by 45%.
#Improve #OEE #efficient #workflow
More from Source