DXC’s application service products enable ENGIE IT to simplify and modernize processes, improve employee experience and promote innovation, while reducing costs.
ENGIE IT is a subsidiary of the company’s global business service ENGIE (EPA: ENGI), and it is also the group’s global benchmark for IT and digital technology. Today, the company partnered with DXC Technology (New York Stock Exchange: DXC) to announce the establishment and successful launch of a certified global ServiceNow Center of Excellence (CoE). CoE is composed of nearly 50 practitioners from ENGIE IT, DXC and ServiceNow, and will support ENGIE business units to modernize their processes and provide them with innovation to accelerate their digital transformation. CoE utilizes ServiceNow’s advanced workflow management capabilities, enabling ENGIE to benefit from more flexible, industrialized and efficient enterprise service management (ESM) solutions.
ENGIE IT provides ServiceNow solutions to provide an enhanced digital experience to more than 170,000 employees in more than 50 countries.
“Digital technology has now become an indispensable part of our careers. Given its undeniable advantages in productivity, process automation, collaboration, data analysis, etc., ENGIE IT has the strategic ambition to proactively support digital adoption and success. ServiceNow The Center of Excellence is an important part of ENGIE IT’s response to this opportunity,” said Matthieu Pestel, CEO of ENGIE IT.
Pierre Bruno, vice president and general manager of DXC Southern Europe, said: “Our application service products enable our customers to simplify platforms and modernize processes while reducing costs.” “Our cooperation with ENGIE IT will enable us to help them achieve agility. , Flexibility and operational efficiency goals-while providing an improved customer and employee experience.”
ENGIE IT Center of Excellence services benefit ENGIE entities and employees
The immediate deployment of CoE to more than 50,000 ENGIE employees through ENGIE IT’s MyPortal solution will accelerate the digitization of business processes in multiple functional areas (including IT, human resources, finance), procurement, facility management, and network security. The joint team of ENGIE IT, DXC and ServiceNow will provide competitive innovative services, including:
-
Development of ServiceNow solutions related to best implementation methods to ensure excellent operations;
-
Launching innovation laboratories in the Americas, Europe and Asia, which will accelerate the development of innovative use cases in terms of workflow and employee experience through DXC’s design thinking method;
-
Transform the experience of ENGIE employees through next-generation solutions that utilize technologies such as artificial intelligence, chatbots, real-time chat, and enhanced virtual and remote experiences.
“The ENGIE IT ServiceNow Center of Excellence is a unique set of qualified talent, intellectual property and innovative products that will enable the ENGIE business unit to further use NowPlatform® as the foundation for digital transformation, said Olivier Mollet, Director of ENGIE’s Agile Business Solutions Department.
Nicolas Leszek, DXC Southern Europe ServiceNow business general manager, added: “DXC is proud to be part of this ServiceNow CoE model on a global scale. “With ServiceNow as a global strategic partner, DXC will help ENGIE IT provide excellent operational and Cutting-edge solutions. “
ENGIE IT helps ENGIE IMPACT accelerate its digital transformation
ENGIE Impact is an ENGIE business unit that provides sustainable development solutions and services to companies, cities and governments around the world. It is one of many departments that benefit from CoE.
“Digital solutions are the foundation of large-scale sustainable development transformation, which is extremely complex and affects all aspects of the enterprise,” said Mark House, the company’s vice president of technology. Information from ENGIE Impact. “The ENGIE IT ServiceNow Center of Excellence will place extremely high requirements on the implementation of the Now® platform, which is essential to promote operational excellence and measure the quality of IT services provided.”
“The cooperation with ENGIE Impact is a good example of how ENGIE IT will provide a structured implementation method within a few weeks to transform IT workflows and obtain a very substantial return on investment,” ENGIE IT Service Excellence Now. “DXC Technology, as a global strategic partner, enables us to deploy a team of skilled ServiceNow experts on a global scale within a few days to support the strategic transformation projects of the ENGIE business unit.”
About DXC technology
DXC Technology (NYSE: DXC) supports companies in managing critical systems and operations through modern IT infrastructure and data architecture, while ensuring security and scalability with the help of public, private and hybrid cloud technologies.
For decades, the world’s largest companies have been innovative. They believe that DXC can deploy the different technical layers necessary for the company to reach new performance thresholds, be more competitive, and create new customer experiences.
Learn more about DXC’s history and our commitment to employees, customers and our operational excellence; please visit www.dxc.technology.
About ENGIE IT
Within ENGIE’s global business support department, ENGIE IT supports group entities and operations teams to implement and operate its IT and digital projects.
ENGIE IT can realize a fully connected and collaborative organization by providing services and solutions essential to the smooth operation of the group, and contribute to the development and success of ENGIE’s transformation.
See the source version on businesswire.com: https://www.businesswire.com/news/home/20200723005956/fr/
Contact person
Ingrid Cornell: Head of Technical Marketing and Communication of DXC, France
+33 6 33 64 68 37
#ENGIE #team #worked #hand #hand #DXC #Technology #ServiceNow #establish #certified #global #center #excellence
More from Source