ServiceNow was named a leader in Gartner’s Magic Quadrant for IT for the fifth consecutive year-CMI Magazine

ServiceNow

ServiceNow was appointed Magic Quadrant For IT service management tools Gartner Quoting the integrity of ServiceNow’s vision and execution capabilities.

“ServiceNow is changing the way we work. With innovative cloud-based ITSM solutions based on the Now platform, we are helping customers provide better employee experience and stronger business results.”, They announced ITBM ITSM General Manager Farrell Hough, ServiceNow ITAM ITAM.We believe that our leadership position in the Gartner Magic Quadrant demonstrates our continuous innovation and our commitment to bringing employees an experience that drives customer success. “

use ServiceNow IT Service Management (ITSM), customers can realize the end-to-end transformation of their IT infrastructure and services through a cloud-based platform. ServiceNow ITSM Enable companies to integrate decentralized tools and legacy systems through automated service management processes.use ServiceNow ITSM, Customers can:

  • Make smarter decisions: harness the power of machine learning Agent Intelligence Automate manual tasks and increase the productivity of employees and agents.
  • Get results quickly: Quickly integrate IT services through a single action system ServiceNow Cloud is uninterrupted.
  • Eliminate confusion and gain control-quickly gain control of IT services through management solutions that are easy to implement as your business grows.
  • Use real-time analytics to gain complete visibility: Integrated dashboards and analytics provide IT agents, managers, and executives with real-time, actionable insights and KPIs.
  • Align IT services with business: As a consumer’s mobile service portal, requests can be simplified and delivered automatically, providing an excellent user experience and increasing productivity.

On the link, the full report.


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