Wipro today launched FieldX, a cloud-based end-to-end digital service lifecycle automation solution built on ServiceNow’s Now platform. Using FieldX, manufacturing organizations can enhance and expand their after-sales customer service operations while reducing costs.
As part of the ServiceNow partner industry solution plan, FieldX integrates the customer service and field service management capabilities of the Now platform with Wipro’s Internet of Things (IoT) and augmented reality (AR) platforms.
By digitizing and automating departments and cross-enterprise workflows, FieldX enables manufacturers to scale up operations at a lower cost.
As part of the ServiceNow partner industry solution plan, FieldX integrates the customer service and field service management capabilities of the Now platform with Wipro’s Internet of Things (IoT) and augmented reality (AR) platforms. By digitizing and automating departments and cross-enterprise workflows, FieldX enables manufacturers to scale up operations at a lower cost.
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(This story has not been edited by Business Standard staff and was automatically generated from the joint feed.)
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