Cognizant acquires ServiceNow partner Linium

Cognizant

Cognizant acquired ServiceNow partner Linium from Ness Digital Engineering backed by Rohatyn Group. The financial terms of the transaction were not disclosed.

The transaction continues the M&A boom involving ServiceNow partners. In addition, this is the 24th M&A transaction covered by ChannelE2E so far in 2021. ​​View all technology M&A transactions in 2021 and 2020 listed here.

The transaction between Cognizant and Linium is expected to be completed in the first quarter of 2021. By then, approximately 150 Linium employees will join Cognizant’s global ServiceNow business.

Cognizant acquires Linium: ServiceNow IT Service Management (ITSM) expertise

Linium is headquartered in Albany, New York, and also has operations in Canada, India, and the United Kingdom. Linium is widely known in the ServiceNow partner ecosystem. The main honors include: ServiceNow Americas IT Workflow Partner of the Year in 2019, and ranking first in HFS Research’s “Top 10 Voices of ServiceNow Service Customers in 2019” report.

Cognizant’s ServiceNow practice is also deeply rooted in the market. Cognizant pointed out that, in fact, the global ServiceNow practice ranked second in the HFS report and was named one of the leaders in the Everest Group ServiceNow Services PEAK Matrix assessment 2021 released in October 2020.

Linium has more than 300 ServiceNow certifications, and more than one-third of Linium customers are Fortune 100 companies. The company did not disclose how much of its revenue comes from one-time project work and recurring revenue management services.

Cognizant’s acquisition of Linium: Executive perspective

Malcolm Frank, President of Cognizant Digital Business and Technology

In a prepared statement regarding the transaction, Malcolm Frank, President of Cognizant Digital Business and Technology, said:

“Linium’s professional ServiceNow focuses on expanding Cognizant’s enterprise service management capabilities while complementing our own long-term ServiceNow alliance. Creating a more agile workflow in the cloud is our customer’s top priority. Together with Linium, we can now provide the world First-class enterprise-level ServiceNow expertise, customized workflows for customers and employees. We look forward to Linium’s team joining Cognizant.”

Joe Burke, co-founder of Linium, added:

“We are very happy to work with Cognizant. ServiceNow continues to gain market relevance, and by combining Linium’s skills and knowledge with Cognizant’s scale and expertise in cloud, digital engineering, automation and other key technologies, we will be in a good position , Can take advantage of future market opportunities.”

Linium is Cognizant’s seventh cloud-related acquisition since January 2020. Many transactions are concentrated in the cloud, data and artificial intelligence, digital engineering and the Internet of Things. The company said that overall, Cognizant has announced approximately $1.4 billion in acquisitions in these areas in the past 12 months.

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