ServiceNow powers hybrid work

The company trains its distribution channels to help organizations adopt its technology platform.

Serve immediately Point out that companies that adjust their business models still exist, and those who resist Mixed work They tend to disappear.

Noam Bizman, Vice President, ServiceNow, Latin America, Say from using Technology platform The brand company is ready to maintain close contact with customers.

this 80% of companies have accelerated their digital plans, Making remote work one of the three priorities.

However, only One of the four Mexicans is engaged in telecommuting modeAlthough employees are more efficient, business leaders worry that their operations will be affected, and therefore prefer the presence of workers.

this Mixed working mode Allow balanced combination Telecommuting flexibility With the return of coexistence and visibility to the office.

Mauricio García-Cepeda, General Manager of ServiceNow in Mexico and Latin America, Said though, Digital transformation and hybrid work This is a reality. These are initiated by the director general of the organization, but the system area has become very important and has played a role in promoting the self-transformation of other departments.

ServiceNow relies on distribution channels

‘S executives Serve immediately They considered three assets: Human capital, technology and process Make this a reality.

Company owned program Bring knowledge to Distribution channels Help your customers complete this process.

Garcia-Sepeda Said that although many organizations have a Digital transformation processThis does not mean that it is the person who can best meet their needs. Channels must adopt this situation to contact these customers and provide them with consulting services.

“The important thing is that the channel has experience and understands different vertical industries or industries, so they have the ability to make recommendations and implement it,” he explained.

highlight Wide channel coverage, From a global one, such as a niche that focuses on a specific business area.

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Mexico adds distribution channels Today, they are responsible for assisting the end customer in the process.

In this way, Serve immediately already Three-channel digital: Persons responsible for resale platforms and services; those responsible for consulting work; and companies that provide custodial services to end customers.

this ServiceNow platform It has intuitive and hands-on features so that they can manage without relying on the company or business partners in the future.