NTT-AT provides an application linking ServiceNow and RPA tool “WinActor” in ServiceNow Store – Cloud Watch

NTT Advanced Technology Corporation (hereinafter referred to as NTT-AT) launched its own cloud-based digital workflow “ServiceNow” on the 31st, signed a technology partner contract, and started from the “ServiceNow Store Japan version” with its own RPA tool ” WinActor” announced that it has started to provide a service-now linked applications.

NTT-AT uses WinActor to link the core system with other subsystems, and transfers data from the existing system within 6 months, making the core system based on the cloud (SAP S/4 HANA Cloud Multi-Tenant-edition, hereinafter referred to as SAP) S/4 HANA Cloud) has been implemented. In addition, WinActor is working to improve the efficiency of various operations within the company by quickly linking SAP S/4 HANA Cloud with various cloud systems.

This time, ServiceNow is further introduced. By using the WinActor advanced scene developed by WinActor Scene Center to interface with SAP S/4 HANA Cloud, the efficiency of internal service ordering operations can be further improved.

At the same time, using the knowledge gained from the project, “ServiceNow Store Japan version”, which provides applications developed by ServiceNow ISV partners, will promote the DX of client companies by providing linked applications of WinActor and ServiceNow. support.

The application provided this time is “WinActor Spoke for ServiceNow”, which can execute WinActor scenes from ServiceNow. In addition, it also has the function of obtaining and displaying the execution result, output information and error information of the WinActor scene through ServiceNow. In addition, since Spoke develops applications for each function as an action, it is possible to establish highly flexible cooperation in Flow, Subflow, etc. according to the company’s requirements.

NTT-AT calls that this will enable ServiceNow, which used time and cost to introduce additional components, to connect with other systems in a shorter time and at a lower cost.