ServiceNow signs agreement to acquire Element AI

Serve immediatelyAn American company specializing in digital workflow solutions announced that it has signed an agreement to acquire Artificial intelligence elements, A company specializing in artificial intelligence. Element AI services will be integrated into Platform now, ServiceBow platform.
After the acquisition, ServiceNow will create l‘Artificial Intelligence Innovation Center, To accelerate the use of customer-centric artificial intelligence in the Now platform.
This investment is the latest in ServiceNow’s strategy to make the Now platform more and more “smart”: Prior to Element AI, Service Now acquired three other companies in 2020: Loom system, Passage AI and Sweagle.

“The race for digital transformation processes and business models in the 20th century is rapidly developing artificial intelligence technology,” he said. Vijay Narayanan, Chief Artificial Intelligence Officer of ServiceNow. «Thanks to the capabilities and talents of Element AI, ServiceNow will give employees and customers the opportunity to focus on activities that humans cannot replace: creativity, customer interaction, and accident management. This is a more effective way to manage workflow».

“The vision of Element AI has always been to redefine the use of artificial intelligence to help people work more efficiently,” he commented. Jean-François Gagne, CEO and founder of Element AI. «ServiceNow is revolutionizing the work process, and our common goal is to improve the world of work. ServiceNow is the ideal partner to use our talent and technology to meet the complex challenges faced by the company».