Santa Clara, California–(Korea News Line) June 9, 2020–ServiceNow (NYSE: NOW) is a leader in digital workflow that provides a better working environment and helps employees return Jobs and ServiceNow Safe Workplaces for Health and Safety have been released.
Safe Workplace App Suite consists of 4 types of applications and dashboards, supported by the Now platform, and can be downloaded from the ServiceNow official website immediately. The Korean version of the 4 applications will be supported from June 5th, and Korean language support is planned for the dashboard in June.
“Let us start work again and make the world healthier and safer,” said ServiceNow CEO Bill McDermott (Bill McDermott). The ServiceNow safe workplace application suite and dashboard are launched to get everyone back to work. “
◇ServiceNow Safe Workplace application and dashboard
With this release, ServiceNow has expanded its employee workflow portfolio. Supported by the Now platform, ServiceNow Safe Workplace consists of four new applications and dashboards that will enable companies to assess the readiness of their workforce and work environment to allow employees to return to the office.
Josh Bersin, Global Industry Analyst and Dean of the Josh Bersin Academy, said: “The COVID-19 pandemic is changing our business before our eyes. Organizations are focusing on implementing digital technologies and processes for employees. The Safe Workplace application is the best application for effective management. Companies that return to work and maximize the employee experience.”
First, ServiceNow launched the following applications to support the company’s human resources, IT, legal, and management support teams to improve their working environment.
·Employee Readiness Survey: This application measures the readiness of the organization’s employees to return to work by asking questions that measure their personal readiness and interest in returning to work. Based on the employee’s response, the company can take necessary and appropriate measures to ensure a smooth and safe return.
·Employee Health Screening: This is an application designed for companies to check the health of employees before entering the office. You can verify that you meet the entry requirements, such as temperature checks and wearing personal protective equipment such as masks. In addition, it provides a dashboard where you can check the status of the company’s offices in different regions, and record and report the status of employees returning to the facility.
In addition, ServiceNow has launched two new applications to help companies prepare for employees to return to work.
· Workplace safety management: This application can help facility management and business support teams quickly configure clean, hygienic and socially distancing workplaces to ensure safe return. Using the app, managers can arrange shift schedules so that employees can only stay in the work area at specific times and schedule cleaning at the end of each shift. With out-of-the-box reports and dashboards, managers can track the reservation status and standards of workspaces (including floors, buildings, and workshops). In addition, the staff can view the status of all cleaning in real time, including a complete audit trail record.
· Workplace PPE inventory management: An application that helps ensure personal safety in the workplace through inventory management and personal protective equipment monitoring. Through the dashboard of the APP, you can comprehensively view the inventory status of each facility, and you can also view the number of equipment data for each time period. It helps accurate real-time inventory management through regular daily updates.
Safe Workplace Dashboard uses the powerful features of the Now platform to integrate and display the data collected from the application at a glance. The dashboard is available for free and allows you to visualize the data collected by the application while viewing public data related to infection rates. In this way, organizations can check infection status by region and accurately analyze workplaces in specific regions. Based on the readiness of the workforce and work environment, the site displays readiness indicators to determine whether the company is ready to reopen and retain the workplace.
Lisa M. Buckingham, Senior Vice President and Chief Human Resources and Brand Officer of Lincoln Financial Group, said: “Lincoln has a team throughout the organization responsible for the development, communication and execution of employee return plans.” When it comes to employee health and safety. Our employees, we don’t tolerate errors. Taking into account the ever-changing environment and many factors, ServiceNow’s technical solutions help us effectively coordinate, monitor and evaluate our plans and progress. It plays a very important role,” he said .
Getting employees back to work requires careful organizational planning, execution, and agility. Relevant teams across the enterprise, including IT, human resources, business support, and legal teams, must work together throughout the enterprise to ensure a safe and efficient experience for those who return to work and continue to work from home. This is where the workflow problem arises. In other words, the complex and intersecting workflow between functions and tasks is the most important factor in providing services and experiences, helping employees to perform tasks smoothly and efficiently no matter where they are.
ServiceNow’s comprehensive employee workflow products make this experience simple and easy. For example, ServiceNow’s Targeted Campaigns feature allows you to create a workflow to notify different groups of employees (such as specific regions or departments) of their return plans, and receive feedback from employees. In addition, ServiceNow’s lifecycle event engine can create workflows related to employee journeys, including returning to the office, onboarding, transfers, and absences. This life cycle event function helps employees to return to work smoothly by automating the tasks of various departments such as human resources, IT, and management support.
Organizations that are digitized through digital workflows can resume work more efficiently, efficiently, and safely. Therefore, ServiceNow is committed to helping customers overcome the COVID-19 crisis and getting their employees back to work.
◇Expansion of emergency response applications
This release builds on the customer care program ServiceNow launched in March to help customers conduct business during the COVID-19 pandemic. As announced in March, ServiceNow has launched four community applications that can help government agencies and enterprises manage complex emergency response workflows. The application can be used for free on the ServiceNow official website until September 30, 2020, and has recorded more than 6,000 installations so far.
In addition, ServiceNow is updating two of these applications to support companies seeking to return employees to traditional work environments. The content of this update is as follows.
·Emergency self-report: The app supports corporate workflow by allowing employees to notify them of their self-isolation status and when to return to work. Now Mobile is now also supported, and employees can report themselves via desktop or mobile devices.
· Emergency Outreach: An application that helps connect companies and employees to check the situation. The company may notify you of security measures and related information via email, and ask employees to reply whether you are safe or where they are. The ServiceNow Now mobile app also allows companies to send push notifications to employees and receive responses via mobile devices. This emergency outreach update also supports integration with external communication channels such as Slack and Microsoft Teams.
◇Community support
After confirming that many parts of the world need help due to COVID-19, ServiceNow has been working with ServiceNow employees for several months, including announcing $1.5 million in support for the community. American Red Cross, Centers for Disease Control and Prevention Foundation, International Medical Team, New York City Mayor’s Fund, Silicon Valley Second Harvest, beneficiaries include the Silicon Valley Community Foundation and the United Nations Foundation. The relief funds will be used to provide training, meals, personal protective equipment for front-line medical staff and their key personnel, and provide food and lodging assistance, subsidies for small and micro enterprises, and low-interest loans to poor families and individuals. Used in the program.
ServiceNow official website: http://www.servicenow.kr/solutions/reopening-workp…
Website: http://www.servicenow.com
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