ServiceNow acquires Lightstep to focus on the observability of digital workflows

A sort of Serve immediatelyDigital workflow experts announced on Monday (10th) that they have signed an agreement to acquire Light step, Application monitoring and observability company. Through Lightstep, ServiceNow will help DevOps engineers build, deploy, run, and monitor next-generation cloud-native applications.

The two companies will jointly extend the benefits of observability to the entire enterprise through digital workflows that transform real-time insights into actions across all technologies, people, and processes to enable digital business. According to ServiceNow, the company’s merger will provide in-depth operational insights so that the company can use modern technology stacks more effectively.

Lightstep’s solution analyzes system-wide metrics and real-time tracking data to understand the reasons and effects of changes in application performance, reliability, and development speed. Now the platform coordinates technology and team response, linking insights with the actions needed to drive digital transformation.

“The company is betting on digital growth in the 21st century, but this shift is often difficult to manage,” he said. Pablo Stern, Senior Vice President and General Manager of IT Workflow Products at ServiceNow. “With Lightstep, ServiceNow will transform the software solutions delivered to customers. This will make it easier for customers to innovate quickly.”

Lightstep is an observability solution used by companies born in the cloud, such as GitHub, Spotify electronic TwillioThe platform provides a unified approach to observability, with system-wide visibility and built-in insight into metrics, distributed tracking, and logs.

“Today, observation capabilities are primarily beneficial to DevOps teams that build and run mission-critical applications,” he said. Ben Siegman, The CEO and co-founder of Lightstep. “We have always believed that the value of observability must be extended to the entire enterprise to provide greater clarity and confidence for each team participating in this modern digital business. Joining ServiceNow, we will jointly realize this vision for our customers, and Helping to change the world work-in progress-we are very excited about it.”

ServiceNow’s plan is to expand its digital business structure through Lightstep’s IT product portfolio (ITBM, ITOM, DevOps, SecOps and ITSM).

San Francisco-based Lightstep was co-founded in 2015 by CEO Ben Sigelman. Ben Cronin, Chief Operating Officer, and Daniel sphower, Chief Architect. The key team members of Lightstep used their previous work tracking and monitoring metrics at Google to help define modern observation capabilities. The Lightstep team members also co-founded the open source projects OpenTracing and OpenTelemetry.

ServiceNow expects to complete the acquisition of Lightstep in the second quarter of 2021. Financial terms of the transaction were not disclosed.