ServiceNow, a digital workflow company that makes people work better, announced the version of Now Platform Rome. The latest version of the Now platform provides hundreds of innovations to help companies adapt to the age of mixed work, characterized by changing business models, dealing with increasing employee fatigue, and expanding automation and application development throughout the organization.
ServiceNow helps organizations in different departments and countries deal with the opportunities and challenges of the new world of work. As the global economy grows after the fastest economic downturn in 80 years, the Now Platform Rome version provides organizations with the tools needed to quickly create agile working environments, compelling customer and employee experiences, and accelerate innovation so that they can work in the new environment Thrive in China. economy.
Chirantan “CJ” Desai, Chief Product and Engineering Officer of ServiceNow, said: “The rapid rise of hybrid work has increased the demand for digital solutions and forever changed the business model of the 21st century. “Our customers need digital platforms to work in any environment. Achieve a seamless and engaging employee and customer experience while helping them remain agile, flexible, and efficient. With our latest version, ServiceNow provides solutions in which workflow can help companies deal with important work moments in the new economy. “
The Now Platform Rome version provides a new employee-centric solution that enables organizations to create a simple and engaging employee experience anywhere through a unified employee experience platform. Therefore, employees can easily perform important tasks.
New and improved solutions include:
The employee center acts as a digital command center for mixed employees. It provides employees with a connection interface that can quickly and easily find personalized information, complete tasks, get help, and request services across departments (such as IT, human resources, facilities, procurement, and law). The employee center reduces the time it takes for employees to find support and use different applications by integrating all necessary information into one place. Organizations can easily combine information and services into dynamic and personalized themed pages so that employees can easily find the answers they are looking for. The employee center will also be integrated with Microsoft Teams to become the location of employees.
Employee journey management uses connected experiences at critical moments to empower employees in cross-departmental processes such as onboarding, job transition, and retirement. In addition, it enables HR teams and managers to personalize resources, plans, and requirements on the same platform.
At a time when it becomes more and more difficult to find and retain talent, digital transformation is no longer a driving force for growth and productivity. It is absolutely necessary to help employees find a better balance in a mixed work environment and keep them creative, productive and engaged.
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