Language Weaver is now available for ServiceNow customers

Language

Charfonte St. Peter, England–(Business Information)–The world’s leading technical support language, content management and intellectual property service provider RWS has released a new Language Weaver connector for ServiceNow, enabling customers to quickly and securely translate more than 130 languages ​​in their ServiceNow environment content.

Language Weaver is RWS’ highly secure and adaptable machine translation (MT) platform that can process and instantly translate large amounts of content. The connector supports the translation of almost any type of business content directly within the ServiceNow platform, including documents, chatbot discussions, email conversations, and event tickets.

Thomas Labarthe, President of RWS Language Services and Technology, said: “Machine translation is a key enabling technology that enables companies to communicate in real time without language barriers.” “It is most effective when integrated into existing workflows. Effective-this is why we built the Language Weaver connector for ServiceNow. Translation can be done safely in a few seconds, allowing customers to focus on the task at hand without worrying about language issues.”

main feature

The Language Weaver connector expands the customer’s ability to communicate and collaborate within the ServiceNow platform through a variety of functions:

  • State-of-the-art proprietary neural machine translation across more than 3,000 language combinations.

  • The pre-trained industry engine can further improve the company’s own brand and corporate dictionary.

  • An adaptive engine that can be trained and customized using the organization’s own data.

  • Format retention supports all major document types.

  • With the full support of RWS’s world-leading team of MT and translation best practice experts.

ServiceNow’s cloud-based platform is used by some of the world’s top brands to connect people, departments, and systems—to unleash productivity for employees and businesses. Compatible with the Quebec and Rome versions of ServiceNow, Language Weaver can be deployed as a secure cloud solution or internal deployment behind a firewall.

Click here to learn more and download the connector.

About Resorts World

RWS Holdings plc is the world’s leading technical support language, content management and intellectual property service provider. We spread business-critical content on a large scale and protect and realize their innovations, helping our customers connect with people around the world and bring them new ideas.

Our vision is to solve their language, content and market access challenges through our collective global wisdom, deep expertise and smart technology, and to help organizations effectively interact with people around the world.

Customers include 90 of the world’s top 100 brands, the top 10 pharmaceutical companies, and about half of the world’s top 20 patent applicants. Our customer base spans Europe, Asia Pacific, North and South America, involving technology, pharmaceuticals, medical, legal, chemical, automotive, government and telecommunications fields. We have offices on five continents to provide services in these fields.

RWS was established in 1958, is headquartered in the United Kingdom, and is publicly listed on the AIM of the London Stock Exchange Regulatory Market (RWS.L).

For more information, please visit: www.rws.com

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