Wipro launches FieldX after-sales service solution on ServiceNow

Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a world-leading information technology, consulting and business process services company, today announced the launch of FieldX, a business process lifecycle automation solution. Build cloud-based integrated digital services into ServiceNow’s Now Platform®. Using FieldX, manufacturing organizations will be able to improve and expand their customer service after-sales service while reducing costs.

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As part of the ServiceNow partner industry solution plan, FieldX combines the customer service and external service management capabilities of the Now Platform with Wipro’s IoT and augmented reality platform. By digitizing and automating workflows between departments and companies, FieldX enables manufacturers to expand their operations at a lower cost.

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-Business Wire

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