Vaccine management, this is how the ServiceNow solution works

Vaccine management It is based on technology Serve immediately Customer Service Management (CSM) and provide a modern self-service experience on desktop and mobile devices.

The solution connects patients with vaccine inventory and logistics systems, so organizations can easily notify patients when vaccines are available, schedule appointments, and send reminders.

Specifically, by using ServiceNow’s Now platform as the command center for vaccine management, organizations can connect all data and enable workflows across legacy systems currently divided into islands, including systems related to planning or prioritization and related communications.

ServiceNow’s digital workflow connects the organization’s existing technical infrastructure and provides a dashboard to coordinate the key elements of the vaccine management process, including vaccine delivery (tracking vaccine delivery, managing inventory, and monitoring inventory levels to support Prioritization of the affected population).

Therefore, the vaccine management plan, because the vaccine management management supports employees, monitors personal protective equipment, verifies who does not show up, and obtains feedback. This feature also enables people to communicate with vaccine providers through channels of their choice.

Finally, it facilitates the monitoring of vaccine results, making it possible to monitor the safety of vaccinators, report adverse events, support safe return to the workplace, and continue to monitor public health.

ServiceNow’s vaccine management management solution is basically designed with the goal of “turning vaccines into vaccination”, and several major companies are already using it, such as North Carolina and the funded health care service agency in Scotland (NHS Scotland).

The ServiceNow vaccine management solution is part of a broader innovation effort to help organizations better respond to the Covid-19 pandemic.

this Emergency Response App ServiceNow helps organizations manage crises and is used by more than 1,800 organizations worldwide. ServiceNow’s Safe Workplace Suite helps organizations evaluate workplaces and employees to bring employees back to the company safely.

Safe workplace It continues to be updated every two months, and so far, more than 900 organizations around the world are using it. The company will roll out additional solutions in the coming weeks to support work related to the vaccination process.