ServiceNow launches new platform

ServiceNow’s new platform, Now, is a solution that simplifies workflow and shop floor operations.

Fremont, California: ServiceNow has released its new Now platform, which includes Manufacturing Connected Workforce, which can help streamline work processes and simplify processes on the factory floor. Manufacturers will be able to make greater use of their Industry 4.0 investments, increase the attractiveness of job vacancies, and reduce the risk of employee burnout.

Manufacturers need an interconnected workforce to bridge the skill gap, but implementing new technologies and processes to achieve this interconnected workforce is easier said than done. To help manufacturing companies manage change and stand out from the competition, ServiceNow is providing numerous improvements.

Manufacturing Connected Workforce helps manufacturers digitize operational operations, such as digitally drawing and visualizing factory systems and processes. Capturing institutional information and making it accessible to all-digitally and through a single platform-allows teams to close skills gaps and protect institutional knowledge from retired employees. Encourage collaboration by reducing the time employees spend switching between tools and resources and shortening the distance between them and the information needed to acquire new skills and solve challenges.

Andrew Caveney, a global supply chain partner, said: “As factory modernization becomes a necessary condition for accelerated advancement and the skills gap continues to widen, manufacturers are looking for new ways to use technology to connect and support their employees. , And digitize, protect and protect their operations.”, Ernst & Young UK. “As part of our collaboration with ServiceNow, we combine Ernst & Young’s manufacturing, supply chain and network expertise with ServiceNow’s industry-leading digital workflow to help our manufacturing customers improve their experience and outcomes across the manufacturing value chain .”

Operational technology management combines IT systems with operational technology (OT) to meet manufacturers’ requirements for viewing, managing, and protecting important technologies and infrastructure — COVID-19 has exacerbated this demand — and is also available today. Manufacturers can improve overall equipment efficiency and safety while reducing costs by connecting workers with digital operations and providing them with real-time data on the Now platform.