New York and Bangalore, India, July 23, 2021-(BUSINESS WIRE)-Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global leader in information technology, consulting, and business process services. Today it launched FieldX, which is a A cloud-based end-to-end end-to-end digital service lifecycle automation solution based on ServiceNow’s Now Platform®. By using FieldX, manufacturing organizations can improve and expand their after-sales customer service operations while reducing costs.
As part of the ServiceNow industry partner solution plan, FieldX integrates the customer service and field service management capabilities of the Now Platform with Wipro’s Internet of Things (IoT) and augmented reality (RA). By digitizing and automating workflows between departments and companies, FieldX enables manufacturers to grow their operations while reducing costs.
FieldX leverages Wipro’s process transformation expertise and technological innovation to help manufacturers improve the customer experience through omnichannel support. The solution also increases machine uptime through active control based on the Internet of Things, while real-time support based on AR can speed up problem solving. In addition, FieldX provides service operators and field service personnel with a 360-degree customer view, improving their efficiency.
Harish Dwarkanhalli, President of Applications and Data, Wipro Limited iDEAS “FieldX represents an important step forward in our cooperation with ServiceNow, enabling manufacturers to proactively meet customer service management needs. We look forward to working with ServiceNow to provide opportunities for other related industries to transform their customer service Take advantage of this comprehensive digital solution during the process.”
Binoy Gosalia, Global Director of ServiceNow Industry Partners Said, “Wipro’s field service management and manufacturing expertise, combined with ServiceNow’s continuous innovation as part of the Now platform, helps to ensure that FieldX meets all customer needs. Manufacturers. After-sales service and customer service are ServiceNow’s target areas, and we look forward to working with Wipro continues to cooperate in this world.”
ServiceNow partner industry solutions enhance ServiceNow’s ability to provide industry-specific applications and customized services to meet the unique digital transformation needs of customers.
About Wipro Co., Ltd.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global leader in information technology, consulting and business process services. We use the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our customers adapt to the digital world and ensure their success. As a company with a global reputation for its comprehensive service portfolio, unwavering commitment to sustainable development and strong civic responsibility, we have a team of more than 200,000 dedicated employees serving customers on six continents. Together we discover ideas and establish the necessary connections to build a better new future.
ServiceNow, the ServiceNow logo, Now, Now Platform and other ServiceNow logos are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names or logos may constitute the trademarks of the corresponding companies with which they are associated.
Forward-looking statements
The forward-looking statements contained in this document represent Wipro’s views on future events, many of which are uncertain in nature and beyond Wipro’s control. These statements include, but are not limited to, statements regarding Wipro’s growth prospects, future financial operation results, and plans, expectations, and intentions. Wipro reminds readers that the forward-looking statements contained herein involve risks and uncertainties that may cause actual results to differ materially from those expected by such statements. The risks and uncertainties associated with these statements include, but are not limited to, risks and uncertainties related to fluctuations in our revenue, sales, and profits; our ability to generate and manage growth to supplement proposed corporate actions; IT service competition Intense; Our ability to maintain a competitive advantage in terms of costs; Indian wages rise; Our ability to attract and retain high-quality professionals; Exceeding the duration and cost of fixed price and fixed-term contracts; Customer concentration; Immigration restrictions; We manage international Business capabilities; reducing the need for technology in key areas of our interest; telecommunications network disruption; our ability to complete and integrate potential acquisitions; our liability for damages related to our service contracts; our strategic investments Success; abolition of government tax incentives; political turmoil; war; legal restrictions on raising funds or acquiring companies outside India; unauthorized use of our intellectual property rights and general economic conditions that are detrimental to our business and industry. The situation caused by the COVID-19 pandemic may reduce technology expenditures, reduce demand for our products, limit customer spending rates, and adversely affect our customers’ ability or willingness to purchase our products, delay the purchase decision of potential customers, and hinder us The ability to provide on-site consulting services and our ability to deliver to customers, or delay the supply of our products, may adversely affect our future sales, our operating results and overall financial performance. Our operations may also be affected by various external factors related to the COVID-19 pandemic, which are beyond our control. Other risks that may affect our future business performance are described in more detail in our documents submitted to the U.S. Securities Commission, including but not limited to our annual report, Form 20-F. These documents are available on www.sec.gov. From time to time, we may be required to make additional written and verbal forward-looking statements, which may include the company’s filings with the US Securities and Exchange Commission and the statements contained in our reports to shareholders. We do not undertake to update any forward-looking statements made by us or on our behalf from time to time.
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Sonychetti
Wipro gmbh
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