IT managed service provider adopts Servicely AI workflow platform to bring innovation to the Australian market
— NST CEO Nigel Anderson (Nigel Anderson)
Sydney, New South Wales, Australia, October 5, 2021/EINPresswire.com/-Servicely, the market-leading AI workflow platform software provider, today announced a partnership with NST IT Solutions. Through this cooperation, NST will provide Servicely’s world-class solutions to provide service desk and business workflow support for its customers and markets.
NST will recommend and deploy Servicely’s SaaS solutions to help customers solve the following problems:
• Need for users, especially mixed labor, to access various corporate services easily and with low friction through a single portal
• Need to expand and unify service management from IT to other business units, including HR, finance, facilities, field services, managed services, telecommunications, and custom workflows.
• Need to improve service operation efficiency through process rationalization and artificial intelligence automation
NST has deployed Servicely to one of its many customers and has seen widespread application of this technology.
According to NST managing director Nigel Anderson (Nigel Anderson),
“Customers are the center of the NST world, and we make sure that they are our top priority. At Servicely, we have found a partner to complement and expand our services by fundamentally improving the employee and customer experience.”
Servicely CEO Dion Williams said,
“We have always been keen to work with organizations that share our goals to help our customers make their organizations smarter, simpler and better. NST IT solutions are using complex technologies and combining them to provide unparalleled The user experience capabilities are impressive. We are proud to support NST in this task.”
About the service
The goal of Servicely was to make our customers’ workflow and service experience smarter, simpler and better.
The core team came from the leadership team of a managed service provider, which was then ServiceNow’s largest integration partner in the world.
After managing more than 400 ServiceNow deployments, the team designed Servicely to update and improve this experience through the intergenerational transition of platform and AI technology.
The main difference of Servicely is a workflow platform that can quickly, easily, and securely integrate different workflows across business units, as well as drive market-leading AI that far exceeds standard conversational AI methods.
About NST IT Services
NST was established in 1979 and specializes in the IBM SNA cyberspace.
Around 2005, the business began to enter the field of custodial services. While continuing to use simulation and application modernization solutions, the managed services business began to grow and has now become the company’s main focus. Today, we focus on providing cost-effective and knowledgeable IT solutions to companies all over the world.
We maintain high-availability data center facilities for hosting and cloud-based customers, and provide an international NOC serving all customers.
NST’s core goal is to provide our customers with an unparalleled user experience. We are committed to ensuring that the needs of our customers are fully met. We can boast that we have never lost a contract because of our actions, so our customers are our best reference.
Our headquarter is located in Lane Cove (Sydney), New South Wales, Australia.
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