Accenture acquires Organisation Cloud Labs, the first ServiceNow Elite partner company in Latin America

Accenture

The acquisition enhances Accenture’s cloud experience to optimize IT management and digital transformation

Accenture (NYSE: ACN) has acquired Organize Cloud Labs, a Brazilian company and ServiceNow’s first Elite partner in Latin America. The acquisition enhances Accenture’s extensive information technology (IT) capabilities and extensive industry experience in cloud strategy, migration, implementation and management.

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Accenture acquires Organize Cloud Labs (Photo: Business Wire)

This acquisition will help large companies gain more local expertise to innovate and transform existing processes and infrastructure, and better respond to the needs of end users during the digital transformation process. Organize Cloud Labs has one of the largest number of certifications in the ServiceNow platform in the region and has joined Accenture’s global ServiceNow business.

“The combination of Accenture’s global ServiceNow experience with the local skills acquired through Organize Cloud Labs will enhance our ability to help local customers ensure business resilience,” said Paulo Ossamu, the Latin American responsible for Accenture Technology. “This acquisition will strengthen our leadership position in ServiceNow functionality, which focuses on strategy, business and industry knowledge and most importantly strong cloud talent.”

The ServiceNow platform can help organizations manage digital workflows, drive business growth and resilience with dynamic and simplified processes, so that they can accelerate digital transformation and enhance the experience of employees and customers in IT-related tasks in all areas of the company.

Through this acquisition, Accenture has expanded its regional portfolio in user experience consulting services and ServiceNow solutions and services, including proof of concept, design and implementation, and assistance programs, thereby providing complete personalized services.

The acquisition will also allow Accenture to expand its training and customized seminars for local customers to increase their understanding and use of the ServiceNow platform.

Leandro Torres, founder of Organize Cloud Labs, said: “This is an incredibly satisfying journey, and it has helped improve the lives of many people.” He will lead Accenture Technologies’ ServiceNow business in Latin America. “We are proud that our team has grown and expanded our understanding of the ServiceNow platform in the Brazilian market. It has helped companies in various market segments and sizes to improve their competitiveness and make customers and employees happy. As part of Accenture, we are happy to bring more opportunities for our employees and enhanced capabilities for our customers.”

According to ServiceNow’s scoring system, Organize Cloud Labs was established in 2014 and has implemented more than 50 projects with a customer satisfaction score of 9.6/10.

Kátia Ortiz, CEO of ServiceNow Brazil, said: “In addition to being an implementation partner, Accenture also uses ServiceNow as its main platform to provide 513,000 employees worldwide with cross-enterprise functions, such as human resources and IT services.” “We can work together for Brazil. And our clients in Latin America learn from Accenture’s own transformation experience.”

About Accenture

Accenture is a leading global professional services company that provides a wide range of services in strategy and consulting, interaction, technology and operations, and has digital capabilities in all of these services. We combine unparalleled experience and expertise in more than 40 industries-supported by the world’s largest network of advanced technology and intelligent operations centers. Accenture has 513,000 employees, provides services to customers in more than 120 countries/regions, and continuously innovates to help customers improve performance and create lasting value throughout the enterprise. Please visit our website www.accenture.com.

Forward-looking statements

Except for the historical information and discussions contained herein, the statements in this press release may constitute forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995.Such as “may”, “will”, “should”, “may”, “expect”, “expect”, “plan”, “plan”, “project”, “believe”, “estimate”, “position”, “Outlook” and similar expressions are used to identify these forward-looking statements. These statements involve many risks, uncertainties and other factors, which may cause actual results to differ materially from those expressed or implied. Regarding coronavirus (COVID- 19) For a discussion of the risks of the pandemic and the measures taken, please refer to “Our operating results have been severely adversely affected and may be severely adversely affected by the COVID-19 pandemic in the future” under Item 1A. Accenture as of 2020 “Risk factors” in the quarterly report on Form 10-Q on May 31. Many of the risks, uncertainties and other factors listed below will be amplified by the COVID-19 pandemic and will be amplified. These risks include However, it is not limited to the following risks: the transaction may not achieve Accenture’s expected returns; Accenture’s operating performance is severely adversely affected and may be severely adversely affected by the COVID-19 pandemic in the future; Accenture’s operating performance may be subject to turbulence, negative or non Determined economic and political conditions and the impact of these conditions on the company’s customer business and business activity levels. Accenture’s business relies on the company’s services and solutions to generate and maintain continuous, profitable customer demand, including through adaptation and expansion Its services and solutions to cope with changing technologies and products, as well as to significantly reduce such demand or fail to meet demand. Responding to the evolving technological environment may seriously affect the company’s operating results; if Accenture cannot maintain its supply of skills and resources Balance with global customer needs and attract and retain professionals with strong leadership skills, the company’s business, the utilization of the company’s professionals and the company’s operating results may be important and adversely affected; if the company Failing to protect customer and/or company data from security breaches or cyber attacks, Accenture may face legal, reputation and financial risks; Accenture’s business is highly competitive and Accenture may not be able to compete effectively; Accenture tax levels, audits, investigations and taxation Changes in procedures, or changes in tax laws or their interpretation or implementation, may have a significant adverse impact on the company’s effective tax rate, operating results, cash flow, and financial health) conditions; if Accenture cannot obtain preferential prices for its services and solutions, Accenture’s failure to maintain competitiveness, unsuccessful cost management strategies or low delivery efficiency will significantly affect Accenture’s profitability; Accenture’s operating results may be significantly adversely affected by fluctuations in foreign currency exchange rates; Accenture’s business covers the world and its growth strategy Aims to continue to expand its business in major global markets, so the company is more vulnerable to certain risks; If the company assumes legal responsibility, Accenture’s business may be materially and adversely affected; Accenture’s cooperation with government customers makes the company Facing additional risks inherent in the government contract environment; If Accenture cannot meet the organizational challenges related to its size, the company may not be able to achieve its business goals; Accenture’s ability to attract and retain companies and employees may depend on its reputation in the market; If Accenture fails to successfully manage and develop relationships with key alliance partners, or cannot anticipate and establish new alliances with new technologies, it may have an adverse impact on the company’s operating results; Accenture may not be able to successfully acquire, invest or integrate businesses, joint ventures Or divest its business; If Accenture cannot protect or enforce its intellectual property rights, or Accenture’s services or solutions infringe on the intellectual property rights of others, or the company loses the ability to use the intellectual property rights of others, its business may be adversely affected; If Accenture cannot Maintaining effective internal control may adversely affect Accenture’s operating performance and stock price; when accounting standards or estimates and assumptions change, Accenture makes corresponding adjustments when preparing consolidated financial statements, which may adversely affect financial performance Impact; Many of Accenture’s contracts include fees to achieve targets or specific service levels, which may increase the variability of the company’s revenue and affect its profit margin; Accenture may not be able to obtain additional capital on favorable terms or at all, if the company raises Equity capital, it may dilute the ownership of its shareholders in the company; Accenture’s incorporation in Ireland may be subject to criticism and negative publicity; and Accenture plc’s latest 10-K annual report, 10-Q quarterly report and accompanying securities or The risks, uncertainties and commissions for other factors discussed under the heading “Risk Factors” in other documents provided by the Exchange. The statements in this press release are only as of the date of publication, and Accenture does not undertake to update any forward-looking statements in this press release or to align such statements with actual results or changes expected by Accenture.

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Contact person

Fernando de Morais
Accenture Brazil
+55 11 51880974
[email protected]

Beatriz Pacheco (Beatriz Pacheco)
Burson cohn&wolfe of Accenture Brazil
+55 11 99959 8324
[email protected]

Cai Liying
Accenture USA
+1 917 452 9729
[email protected]

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